The owner & operator of this company "Mike Griffin" built a large deck for me 3 months ago at my house(March, 2011). The whole experience was terrible. The deck was not built in one day as adverised. Infact, getting just getting the deck built in one weekend was a hassle fot this guy.
Since then, I have noticed bad pieces of wood everywhere. The materials used were just terrible. There is bad wood on the ralings and on the decking itself.
I understand this can happen. I called Mike and very politely asked him to come around and have a look & asked they be replaced. His attitude was just horrible. He basically just brushed me off so rudely & said he would be there in "a couple of weeks when he was in my area" (I live in central Toronto).
It has been well over a month now and Mike Griffin ignores all of my emails & calls to him. He has completely shut us out. I now have to hire another Decking company to come & replace all the bad boards, although apparently "Griffin Construction" offers a 5 year warranty.
DO NOT hire this operation. If there's a problem, Mike
Griffin will not even acknowledge you exist!
If you have any questions about my experience with Griffin Construction & getting the deck built, please contact me.