Hickory Dickory Decks

Decks
Toronto ON M4G 2L1
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HomeStars  >  Decks in Toronto  >  Hickory Dickory Decks  >  Unreliable
Red
Red
1 review Richmond Hill, ON
0/10

Unreliable

I wanted to share our experience with HDD. We contacted Hickory Dickory Decks at the beginning of May, someone came out to take measurements and discuss what we wanted to have done - we have an existing wood deck which wanted to change to composite decking - the discussion was done, measurements were taken, a sketch was drawn for the new deck and for 3 railings we wanted installed as well, it is now June 15 and we still have not received a quote, a phone call or an email, HDD disappeared - still have not heard from anyone in that company (we were promised a quote within a week). In saying that, even if they read this review and contacted me, I would NOT hire this company to do any work for me. This is completely unacceptable way to conduct business, in saying that, I would definitely NOT recommend HDD to anyone, unless of course your not looking for a quote lol. HDD in my opinion, is unprofessional, unreliable and has bad customer service. Do your homework on HDD, read the bad reviews, it may give you an insight into the company and how its conducted. Hope our review helps others.

Approximate cost of services:
$0.00
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Company Response

Hi Red,

I am sorry to hear about your experience with Hickory Dickory Decks. If you are able to contact the Head Office (hddoffice@decks.ca) and provide some more information it would be very helpful so we could discuss the issue with the person you dealt with.

Thank you and have a nice day.

HDD Management