We had been looking at replacing our old deck with a composite deck, and met with several potential companies – including a big box store – however, were not impressed with their customer service and knowledge of these materials.
HDD provided the attention and knowledge we wanted from a company in the business. They met with us a few times and thoroughly explained the various materials available in the marketplace in order to help us decide which to move forward with.
- They invited us to meet at their head office in order to showcase the various materials and deck layout examples in their outdoor environment
- They were willing and able to provide references
- They weren’t pushy to sign a deal
Steve, our Company representative for York Region, was excellent to work with. He was proactive and followed through on all commitments. He was flexible in accommodating minor changes in order for us to achieve our desired outcome.
Eric, the installer, was also outstanding. You could tell he was a skilled tradesmen and good at what he was doing.
Steve and Eric make a great team! They were punctual, considerate of our home/surroundings, and kept us up-to-date on the status of the whole project.
We are very happy with our new deck, and can’t wait for next spring/summer to thoroughly enjoy the space! See attached pictures for reference.
- Approximate cost of services:
- $15,000.00