Hometurf Lawn Care Service

Last year the technician destroyed my flowers by dragging his hose through my garden (caught on camera and pictures taken). I was offered as compensation a free upgrade to the ambassador program the following season or I could purchase my flowers the following summer hand in my receipts for compensation. I decided to go with the upgrade to ambassador program. This year, I was getting a new deck and got my 24 hour notice that they were coming so I called immediately to say they couldnt come, as my backyard was a construction zone. I said they will need to come next week instead. The representative said ok, they will give you 24 hour notice before they arrive. I said thats great but please ensure its not this week. Next day, I get an email, they are coming the next day! I call AGAIN .you can NOT come I am having a new deck put in. I called already they need to come next week! Oh, so you dont want them to come tomorrowno NEXT week. Next day, another emailthey are coming. This time I put it in writing, the rep writes backplease call customer service with scheduling issues are you kidding me.I have called twice already I do t have time for this nonsense.
Today I get a letter in the mail saying I owe them $34 dollars, and that its late. Letter doesnt say for what and I was given a bill previously as I PREPAID on. Y. Refit card and am an early bird AND was upgraded at no charge for their destruction of my flowers to the ambassador program. So waiting for a response. I have given my notice that I will not be renewing. This company is very poorly run., and my weeds are still horrible anyways for their less than 5 minutes spraying of the whole front and back most of the time is unravelling the hose. Its all timed on our cameras. Not thorough, not good.