We contacted Juff's Roofing after going through reviews on Homestars. We met Neil, who was very knowledgable and we certainly learned a lot about roofs and venting in one meeting! He provided a quote that was very detailed and let us know exactly what we were getting. We compared his quote to a couple of other "major" installers, and even though they were a bit more expensive, we felt more comfortable that they can deliver what was promised and would have excellent customer service afterward.
We contacted Neil a couple more times after the initial meeting and he was very patient with our questions. After getting Juff's for the job, Shawn (Shaun?) and his crew showed up on the day that was communicated (they had to change it once due to weather conditions, which was understandable). They were friendly and worked really well - they had added a couple of people so that they can finish what would have been a day-and-a-half job in a day.
The finished product looked great - we had some sheathing replaced, armor guard installed over the whole roof, ice and water dams (we previously had none), added some baffles/vents and had two fan vents/hoses installed for when we attach bathroom fans in the future. Now as you know, 2011 had a LOT of rain during spring - and NO leaks!!! Shaun even went the extra mile and fixed a couple of minor things for us (things we couldn't have reached without a really long ladder) which we really, really appreciated!
We know that we expect post-installation customer service from them, however with what we've seen so far, maybe we won't need it! Thanks, Juff's!
- Approximate cost of services:
- $12,000.00