New Furnace and Air Conditioner
Poor scheduling and no communication from the owner created a stressful and very unsatisfactory experience. Legal intervention was required in order to complete my installation. The problems had absolutely nothing to do with payment.
I would not recommend this company.
- Approximate cost of services:
- $10,000.00
- Company Response
To clarify, legal intervention was required and retained by Mckinnon Heating Cooling to secure payment from a client who became extremely difficult to deal with and satisfy.
Poor communication can be translated into "all communication had to be through our Solicitor" as the client was emailing very rude and threatening words.
We persevered with this client and was able to complete the job to the client's satisfaction. To our staff, this was quite an accomplishment given the "roadblocks" along the way.