Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
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HomeStars
Heating & Air Conditioning
Mckinnon Heating Cooling
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87%

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Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.3 10 (243 reviews)

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Clare from Toronto
Clare from Toronto
6 reviews Toronto, ON
10/10

Ductless AC installation

A Mckinnon crew installed 5 ductless AC units in our home this July. They were efficient, organized, exacting and respectful of the spaces they were working in. One unit was in a very tricky location and Mike and Bran took extra care to install it precisely. They cleaned up the both inside and out completely after installation and the units have all been working perfectly. A very professional job.

Approximate cost of services:
$0.00
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Company Response

Thanks Clare for your review. You and your entire family's loyalty to Mckinnon over the many years is sincerely appreciated.

john in Toronto
john in Toronto
3 reviews Toronto, ON
10/10

Air Conditioner Blower Repair

Very happy once again with McKinnon's Service as they replaced a control card for the air conditioner blower. This job required three visits - both service personnel Hamid and Corey, as well as office staff Claudine were most responsive and attentive, and all did a great job to see all was working correctly. I have been very happy with this company for several years now.

Approximate cost of services:
$700.00
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Company Response

Thank you for the review, we appreciate your loyalty and the effort you have made to post a review.

Tam in Toronto
Tam in Toronto
1 review Toronto, ON
10/10

Great Client Service Coordinator and Advice!

I am a single mom, with an old Hi-Velocity system - 20 years.

Needed to find a company in Toronto to look over my system for a "check out" to see if having a maintenance plan or new system would be the best choice.

The Client Service Coordinator was very friendly, professional and helped navigate to the best choice for a starting point.

The decision to have Owner call me to provide some insights on options to consider!

She also provided me with information about the different Maintenance contract packages they have, all of which are really reasonably priced!

FURNACE PLANS: p DH Annual Maintenance + 20% off any required
parts and labour...$205.00 p HH Annual Maintenance + Complete Furnace
Coverage...$340.00

So now the owner has called me, they are quick. We decided to go with a service call at a reasonable price, about 200. That any repairs on a 20-year unit would not make sense as we would be looking at most repairs being of several hundred, per repair which adds up quickly. He said really, let the unit die, then purchase a new more energy efficient one for about 3 - 4,000. I agree this would be a better investment option.

Thank you, for your help today, a pleasure to have met you.

Approximate cost of services:
$0.00
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Company Response

Thank You Tamara for your review. We try our best to respond quickly as we are very aware that our client's time is valuable. We look forward to working with you.

Maureen in Richmond Hill
Maureen in Richmond Hill
3 reviews Richmond Hill, ON
10/10

Weekend Water Heater Repair

Called around. McKinnon was the only one willing to come out on the weekend.

Cory was amazing. Knowledgeable, pleasant, amazing. He is my hero! He got the water heater going in no time flat.

The company is so easy to deal with.

Approximate cost of services:
$210.00
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Company Response

Thanks Maureen for the review and happy to hear we were able to resolve your hot water heater issue on the weekend.

Corry from Toronto
Corry from Toronto
3 reviews Toronto, ON
10/10

Excellent service

I had an air conditioner, air handler and combi-boiler installed, I was impressed with McKinnon's service. From the quote to completing the installation, everyone I dealt with at McKinnon was professional.

Approximate cost of services:
$0.00
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Company Response

Thank You Corry for your review, it was a pleasure to work with you on the retrofit of your high velocity system.

rob in Mississauga
rob in Mississauga
1 review Mississauga, ON
10/10

A long-time customer for almost 20 years.

I've been a customer of this family run company for almost 20 years and have always trusted them and been pleased with them. They've been with me for two houses and have been there for two new A/C units, one new furnace, one water heater, two BBQ hookups, fridge water line, outdoor water faucet, two fireplace hookups, and many many regular service/cleaning/inspections etc.

Approximate cost of services:
$250.00
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Company Response

Thanks for sharing your positive experience with Preferred Air. We take great pride in all of our jobs and really do care about our customers!

Private User
Private User
Private User reviews Toronto, ON
10/10

Great same day service

Had a gas leak near the meter and lost our hot water. Called McKinnon and they were really responsive, transparent about costs, and addressed the issue the same day. Really appreciated the communication and, of course, the quick resolution.

Approximate cost of services:
$250.00
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Company Response

Thank You for your review, we appreciate your positive comments and are pleased that you are happy with our service.

Helga A.  in North York
Helga A. in North York
0 reviews Toronto, ON
10/10

HVAC modification to water heater

HVAC modifications were needed to keep the pilot light of the water heater running. The technician was very kind and helpful in assessing the situation and worked very efficiently in a tight space to solve our problem.

Helga A.
May 2019

Approximate cost of services:
$250.00
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Company Response

Thank You for your review Helga.

Private User
Private User
Private User reviews Toronto, ON
10/10

Heating / Cooling Maintenance

We have been serviced by McKinnon Heating Cooling for several years. Always professional and courteous staff. Services are always smooth, minimal mess and fuss, and always the right things taken care of.

Corey was a great!

Approximate cost of services:
$1.00
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Company Response

Thank You for the review. We will communicate this to our Technician.

Linda
Linda
2 reviews Toronto, ON
10/10

Humidifier installation on furnace

We have been dealing with McKinnon for over 45 years. We have always been very pleased with the service that we have received from them.
We decided to get a humidifier installed on our furnace. I called the office to get a quote and was told that Michael, the owner, would either call me or email me. Within an hour, I received an email from Michael.
We set up a time that he would come to our house to have a look and give us a price. Michael came right on time, and we had some nice friendly conversation, as we had met Michael a few years ago when they installed our furnace. He said that he would send Hamid, who has been at our house several times to clean our furnace, to come the next day to install the humidifier. Hamid arrived right on time and installed the humidifier. Hamid is a very knowledgeable technician and did a great job.
I would recommend McKinnon very highly. Michael, the owner is very easy to deal with and his technicians are top notch.
We have been dealing with them for 45 years which must say a lot.

Approximate cost of services:
$500.00
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Company Response

Thank you Linda for your review. We are proud to have maintained your trust for 45 years and are grateful to have long time employees with us, like Hamid, who ensure your home comfort.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
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