New Canadian Drain & Plumbing Ltd

Hired New Canadian Drainage to fix a clogged bath tub. I already had the section of the ceiling removed to expose the pipe. Anyways, the guy came over and cut the pipe in three spots and removed the obstruction. When he mended the pipe he used the proper copper couplings on two of the cuts. However, since he ran out of copper couplings he used a rubber coupling with clamps on the third cut. This in my mind is not very professional. If I'm paying $500 I want him to do the job properly. To add to the frustration he asked me to go to home depot and get the coupling for him since he didn't have it.

Anyways, he did complete the job. I would have been fine with the work had he not complained so much. I realize I'm not going to get the same level of customer service from a plumbing company that I'm going to get from a bank but this was ridiculous. He spent a good 5 minutes complaining and cursing under his breath when I asked him to replace the coupling.