Pool Craft

Swimming Pools, Spas & Hot Tubs
561 Edward Ave Richmond Hill ON L4C 9W6
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HomeStars  >  Landscape Contractors & Designers in Richmond Hill  >  Pool Craft  >  Pool + Backyard + Frontyard Reno!
14 reviews Whitby, ON

Pool + Backyard + Frontyard Reno!

We've been waiting for a number of years to finally get to this major reno, luckily and with Poolcraft's smart planning, we bought most of the expensive items last year when we locked in with them for this project. The way we found Poolcraft (PC) was thru their very high ratings on Homestars & Google Reviews, also their website is beautiful (completed projects etc.)

As this is a big ticket item, I'll try and provide a thorough review for others looking to make this major investment in their home. We worked with PC, Stonecraft (Landscaping) and Timbercraft (Carpentry). We enjoyed working with everyone, but a special shout out to Rick (Sales) and Chris (Pool project mgr), as they were truly top notch individuals! Rick has a very calming and reassuring presence, Chris provided an email update daily on what was done and the plan for tomorrow!

I will try and upload a few pics, the work done was
- Julie helped us come up with a wonderful design for the project
- Pool and large patio
- Floating steps down to pool with garden on each side
- Putting green with astro turf surrounding it
- Moving stairs from right side of the deck to left
- Flagstone front porch, garden and driveway banding

We were supposed to start work Apr 1, but due to weather and other issues the work didn't start till May. The landscaping team who had the most work to do, were doing their best but got delayed a few times due to many other concurrent projects. As such we finished in mid-Aug but these days that's par for the course.

Discussing details of the plan, especially when changes were required was not stressful, everyone had great ideas and we relied on their vast experience. I didn't have to spend much time chasing after people, and also only once or twice was anything not 100% correct, that I had to work with the team to correct. For a project this size, this is pretty amazing. We had new grass put in, in the 1st week after it was in, looked fairly brown but the team reassured me with the sprinkler system running it should come back and if it didn't they had my back...it did in fact come back beautifully!

So all in all, I can 100% recommend PC for a project like this, they are definitely one of the top companies in this field! I cannot say it is cheap but if you want to minimize stress and headaches, and $$ spent in the future repairing items then it's best to go with a top company like PC! Finally I'll add, we also had a good experience with their pool support team, they explained why our concerns with elephant covers are unfounded as long as you have a reputable company install them and they did a great job closing the pool!

Approximate cost of services:
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Company Response

Hi Andy,

The Pool Craft team would like to thank you for the opportunity to work with you on this project! We take a great deal of pride in what we do and are very grateful to work with clients like yourself! Your yard looks fantastic and you and your family will enjoy it for many years. See you again next spring
The Pool Craft Team !