Pool Craft

Swimming Pools, Spas & Hot Tubs
561 Edward Ave Richmond Hill ON L4C 9W6
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97%

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Reviews for Pool Craft

Average customer rating:
9.8 10 (128 reviews)

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Private User
Private User
0 reviews Vaughan, ON
10/10

Rockview swimming pool

Great, Amazing, Spectacular all of the rest of the words are all the same for a company that is run with heart and soul. So dam happy.

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Company Response

Hi Domenic,
Such a pleasure to work with you. You were extremely hospitable throughout the process. The boys loved the sandwiches !!
Bobby and the Pool Craft Team

Private User
Private User
0 reviews Toronto, ON
10/10

Incredible!!!!!!

Very incredible journey Pool Craft was fantastic, The final product was absolutely worth every penny

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Company Response

Thank you Jim!
We really appreciate the opportunity to work with you on this project. You and your family are going to make many great memories in your backyard. We can't wait to take photos of your yard to showcase all of the amazing features.
Sincerely,
The Pool Craft, Stone Craft and Timber Craft Teams

Mario
Mario
0 reviews Kettleby, ON
10/10

Pool construction

True professionals. Everything agreed to in advance was done as presented. Excellent communication, from the initial design to the finished product, they kept us up to date every step of the way. We’re very happy with the result, and would highly recommend.

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Company Response

Hi Mario
It was a pleasure working with you on your project. Your new space is perfect! Thank you again for the opportunity!
Rick and The Pool Craft Team

Kelly in Toronto
Kelly in Toronto
1 review Aurora, ON
10/10

Pool

The customer experience with Pool Craft was amazing from beginning to end. The team has great internal communication and kept me up to date every step of the way.

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Company Response

Hi Kelly!
Thank you so much for choosing Pool Craft for your pool and landscaping. It was a pleasure working with you.
Looking forward to working with you for many years
The Pool Craft Team

Tamara
Tamara
3 reviews Ajax, ON
10/10

Pool

We are over the moon happy with absolutely everything Poolcraft did! They are an amazing company!

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Company Response

Thanks Tamara !!
The entire team enjoyed their experience with you a d Greg! I really love your choices. Looks so clean and modern.
Thanks again for everything
The Pool Craft Team

Private User
Private User
0 reviews Newmarket, ON
10/10

Pool Equipment Replacement

Geoff and his team responded immediately to a pool equipment failure, showed up the next day with a replacement and was completed in a professional and tidy manner.

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Company Response

Thank you very much for the business ! I'm glad our team was able to get you the new filter in a timely manner
The Pool Craft Team

Private User
Private User
Private User reviews Peterborough, ON
10/10

Pool chemistry

Always excellent advice and service. Pollen and caterpillars really did a number on the pool this year. One visit to Pool Craft, some advice and some pool chemicals, and the problem was solved.

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Company Response

So happy our team was able to get you cleared up.
The Pool Craft Team

Private User
Private User
0 reviews Newmarket, ON
10/10

Somerville Drive

Pool Craft transformed our backyard into our dream oasis. We highly recommend them for your next outdoor project!

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Company Response

It was a pleasure working with you Alix !
You made some great choices by adding the dual benches in the deep end, the basketball net and of course the deck jets ! You have a great set up. Enjoy !!
The Pool Craft Team

barry
barry
1 review Richmond Hill, ON
10/10

New vinyl liner

Showed up on schedule did the work efficiently and finished the following day. Clean and polite staff.
Thanks poolcraft

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Company Response

Hi Barry
We appreciate your continued support ! You've been a great customer for over 10 years. I hope you enjoy your new liner !! Happy swimming !
The Pool Craft Team

Greg from Richmond Hill
Greg from Richmond Hill
2 reviews Richmond Hill, ON
10/10

What a pleasure!

I can’t sing but I will sing praises to Pool Craft all day long! The entire team has been a pleasure to deal with and the entire process from first phone call through to pool fill has been seamless, problem free and frankly, quite enjoyable. I would recommend Pool Craft to anyone looking to build out their backyard oasis. All through the planning, education of styles, equipment, chemicals and implementation it was an enjoyable and painless process. Jason and his team have created an environment in which a home owner can let their guard down, have some fun and let them, the experts, do their thing and do it well. Every time I was told something would happen, it did and I could bank on my daily email, like clockwork, to come in with an update from my Pool Craft project manager to notify me of what happened that day and what would be happening next. Communication was second to none. My family and I are now enjoying our pool and loving every minute. Thank you Pool Craft!!

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Company Response

Greg, we spoke often about you and your project and we were also quite impressed by your attention to detail. In fact, Bobby was quite shocked when he came to start up your pool as you seemed to be an automation expert in a matter of hours !
Enjoy the gorgeous weather and your first weekend with your pool
The Pool Craft team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pool Craft

We are the #1 customer service swimming pool company in Toronto and the GTA.

Pool Craft is a swimming pool builder that specializes in all aspects of backyard planning from design to construction. Our in house designs allows us to produce very creative swimming pool designs in a timely manner. Whether you’re looking to have only a pool installed or you want to build the backyard of your dreams, Pool Craft is here to help every step of the way.

Pool Craft offers a variety of services including: openings and closings, weekly maintenance, pool leak detection, equipment replacements, safety cover installation, liner replacement, salt systems and automation.

Pool Builder, custom pools, swimming pools, in ground pools, pool service, leak detection, pool cleanings, pool maintenance, vinyl pools.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
inground swimming pools, pools, custom pools, landscaping, outdoor lighting, Landscape Design, Patios, Cabanas
SERVICES
Weekly service, Bi-Weekly service, liner replacements, leak detections, maintaince and repairs, water tests, store front, renovations, equipment upgrades, pool toys, pool decks
BRANDS
Pentair, Lawrason's, RayPak, Zodiac, Hayward, Mursatt, Natural Chemistry
SPECIALITIES
Vinyl swimming pools, spas, custom pools, custom cabanas
WEBSITE
http://www.poolcraft.ca
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
25
MEMBERSHIPS
Pool & Hot Tub Council of Canada & Landscape Ontario & CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.