We chose to work with Poolcraft because of the positive reviews from Homestars. We began working with Rick early in the Spring of this year. Rick was a very responsive, dedicated, and honest person to work with. Right from the get go we felt comfortable working with Poolcraft.
Once the project began we again worked with great people. Jim and his team who installed the pool were very prompt, coordinated and very knowledgeable. Communication by Poolcraft was excellent, we knew if there were challenges and we were involved with decisions. They also made sure to leave the worksite tidy and safe at all times.
Any concerns or questions we had were never treated lightly and the team was very responsive.
We then met John who spent time with us giving the "pool school". Later we had an issue over the weekend and John followed up immediately and resolved the problem.
Vendors/ service providers build excellent reputations based on customer service and Poolcraft certainly deserves a 10 for this.
The pool itself? Beautiful.
- Approximate cost of services:
- $65,000.00
- Company Response
Cathy & Tom,
Thank you both for your kind words. It was a pleasure working with you throughout this project, and your backyard looks great!
Best Regards,
Rick