We had a Rand pool installed in 1990 and everything went great. We had dealt with them in Scarboro with out pool there and no complaints. When we moved east of Oshawa, only used them once (due to distance), to fix a leak in liner, but all was fine. No complaints and no further leaks.
Have dealt with various companies in Durham region since, some don't call back, one returned the Kreepy that was the problem, with no comment, still did't work.
The company that did the opening, left a mess and never contacted me even tho I went in to complain. Took me 2 months and about $500 in chemicals to get the water clear, even tho it tested perfect chemically.
Another came, couldn't find the problem even tho I had explained clearly, left without even telling me - no bill tho.
Am looking for good company for closing then opening again in spring so will check the reviews
N.Lewis