Reliable Carpet & Upholstery Care Inc

Carpet & Rug Cleaning & Repairing
Toronto ON M4M 3L1
Write a Review
Write a Review


HomeStars
Carpet & Rug Cleaning & Repairing
Reliable Carpet & Upholstery Care Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reliable Carpet & Upholstery Care Inc

Average customer rating:
9.9 10 (213 reviews)

Sort by

sg from Ajax
sg from Ajax
2 reviews Ajax, ON
10/10

Carpet Cleaning

We had carpets cleaned in 3 bedrooms, hallway, stairs and the basement.
The carpets has not been cleaned in about 10 years and the basement had some really bad stains.

The cleaner arrived on time, he was very friendly and extremely clear about what he was going to do. He was very careful not to make any mess in the house with his equipment.

He did a great job on all the carpets and the stains in the basement carpet came out very clean. The whole house looks great!

He also cleaned a white upholstered chair which also looks great now.

I highly recommend this company for their carpet and upholstery cleaning.

Approximate cost of services:
$550.00
Was this review helpful?
Company Response

Thanks for the feedback. Call us anytime.

Boris in Toronto
Boris in Toronto
13 reviews Toronto, ON
10/10

Excellent service

When we unrolled a carpet that we had in storage we found a vulgar urine stain. Reliable was able clean the stain and completely remove the smell. Excellent pick-up and delivery service. 100% recommended.

Approximate cost of services:
$210.00
Was this review helpful?
Company Response

Great to hear Boris! Thanks for the feedback.

Patricia
Patricia
8 reviews Mississauga, ON
10/10

Two area carpets and an almost impossible Queen Anne chair

Two area rugs, 6x8 and 8x10, in dire need of cleaning due to my Goiden Retriever bounding around. A Queen Anne accent chair in a silk fabric with noticeable yellowish-brown water marks from when I tried to clean cat vomit. My efforts made it worse. (I didn't want to reupholster it because in the store the fabric made me gasp it was so beautiful. Pale blue with cherry blooms and birds.)

Other companies looked at the chair photos and declined. Reliable Carpet & Upholstery Care took on the challenge, restoring it by hand, and I am very very pleased. Water stains on silk are very difficult to treat and there's barely any left and only noticeable when I bend down to look closely.

The quote for both the rugs came to $ 360
The chair fabric also $360

The final bill was a little less.

They were also very responsive. I would definitely call them again.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi Patricia,
Very happy to hear that you are satisfied with the results. As you mentioned older silk with alkaline stains such as yours was a big challenge to remediate. If it happens again, try to suspend the stain with a dab of white vinegar on a rag at least to prevent the ph from becoming too alkaline. It will be much easier to clean that way. Don't hesitate to call us to do the hand clean again. Thank you for the feedback.

V. in Renfrew
V. in Renfrew
1 review Toronto, ON
10/10

Great job - efficient and arrived on time

My carpeted staircase was a mess. Stained and looking grubby. I thought I'd need to get new carpet but figured I try cleaning first. Reliable got all the stains out and exceeded my expectations. The carpeting looks great. I will use them again.

Approximate cost of services:
$175.00
Was this review helpful?
Company Response

Thank you for the feedback. Glad to help you save the money of replacement with some old fashioned hard work. Thanks again!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Apolstery and carpet cleaning

Dan was professional, efficient and very helpful. The furniture and carpets are back to looking like new despite several pet messes. I will gladly recommend this service provider.

Approximate cost of services:
$500.00
Was this review helpful?
mcfaddenesq
mcfaddenesq
1 review Toronto, ON
10/10

Living Room Sectional Sofa

Fantastic experience again. Reliable was able to accommodate a fairly quick turnaround to have our sofa cleaned. The technician was communicative and punctual, working quickly to be in and out in an hour. Would highly recommend and will definitely reach out next time we're in need.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Matt!

Hope to hear from you again soon.

John C in Toronto
John C in Toronto
0 reviews Toronto, ON
10/10

Bedroom, stairs and two dining chairs

Great experience from start to finish. Call was answered quickly, politely and efficiently and appointment was booked for two days later at my preferred time of day. They offered to have the tech call when they were on their way, even asking how much lead time I would prefer. Sure enough, tech called and texted exactly 15 minutes before arriving, and was right on time. Frank was super efficient and wasted no time getting right to work cleaning carpets in one bedroom & on two sets of stairs and cleaning two upholstered dining chairs. He finished at the time promised and was on his way. Would definitely use again.

Approximate cost of services:
$350.00
Was this review helpful?
Company Response

Great to hear your feedback, John. We try our best to make the experience seamless. Call us anytime. Thanks again!

Angi from Style box
Angi from Style box
1 review Toronto, ON
10/10

Rug Appraisal

Right from the intial phone call the experience was professional, welcoming and friendly! I came in for an appraisal. Stephen gave a very detailed, informative appraisal..I was very content with the info he provided and
I would definitely recommend Reliable Carpet Care.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thanks Angi. You're the best!!

sandymoore024
sandymoore024
0 reviews Toronto, ON
10/10

Upholstery cleaning

Not only was the work done well and efficiently but I was given very good advice about future cleaning needs

Approximate cost of services:
$209.00
Was this review helpful?
Company Response

Thank you Sandy for your comments. Great to see you again.

jenny in Woodbridge
jenny in Woodbridge
3 reviews King City, ON
10/10

Impressive Service & Dedicated Technician

I recently used Reliable Carpet for carpet cleaning and was impressed with the technician, Dan. He was professional, personable and took the time to understand my needs and concerns. He did a great job with the cleaning and I could tell he was dedicated to achieving the best possible results. The company offered a quick appointment and worked around my schedule for convenience. I would recommend Reliable Carpet for their great service and dedication to customer satisfaction.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Jenny for the kind words. Call us anytime!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliable Carpet & Upholstery Care Inc

Reliable Carpet & Upholstery Care
Reliable Carpet Care offers the best in carpet, area rug and furniture cleaning anywhere in the Greater Toronto Area. Repeat customers and referrals are at the core of our business. Try us out. You'll want to recommend us to your family and friends too. Call today to book an appointment (416) 461-4006

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
SERVICES
Carpet Cleaning | Area Rug Cleaning | Upholstery Cleaning
STYLES
Hand cleaning and restoration
SPECIALITIES
Fabric specialists
WEBSITE
https://www.reliablecarpet.ca
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cash, cheque, credit cards, debit cards, e-transfers
MEMBERSHIPS
BBB, CleanTrust Certified, Inspection cleaning and Restoration Certification
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$175
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.