Rent A Son

Rent a Son itself was excellent, particularly Amanda. The estimate was accurate and her communication excellent. They showed up on moving day exactly when they said they would. I wish I could give them five stars.

The problem was with the local crew at the Toronto end. While the supervisor was great, there were a couple of gomers who clearly couldn't care less. They managed to shred two large book shelves, something we discovered during unloading in Saskatoon. If I hadn't caught them trying to throw an eighty pound bench on top of the poorly packed load, they would have done that too. Smashing two shelves in to the point of unusability takes some doing.

The long distance move was done with North American Van Lines and I'm still not clear if the crew in Toronto was hired by Rent a Son or not.

Because we declined NA's exorbitant insurance, they have made us fill out a form for the damage and document it- and then two weeks told us by the way, we'll pay you 60 cents a pound for your wrecked shelves.

Rent a Son needs to take some ownership for this as presumably they were involved in the Toronto crew. That choice marred what would otherwise have been a remarkably smooth move considering the distance and bad weather. Unfortunately I'd have to recommend for local moves only, and even then, you're going to need to ask a friend to stand outside and watch the loading process-- something that should not be necessary.