Sleep Country Canada

We bought a mattress from sleep country and after about 5 years had a body impression on one side that went beyond what it should. We called sleep country about it and were informed we still had warranty protection. It was a bit of a lengthy process as we had to use our cleaning protection plan first to have it cleaned, which was one claim process, then submit the claim for warranty. However, the cleaning company was professional and did a good job and once the mattress was approved for replacement it was VERY fast. They told us what the recommended replacement would be and suggested we go to a store to try it out. If we didn't like it, we would get the money we originally paid to use as a credit to any mattress we wanted. The new mattress was delivered right away and they took away the old one. All free of charge.