This was our first big renovation and Mike and his team at Sonoma Contracting took much of the stress and worry away during our basement renovation. The key to our experience was that Mike's communication is excellent and I know that I can get a reply from him very quickly by email or phone no matter how small the questions. We were treated with respect and appreciated his attention to detail.
Mike made sure everything was built up to code and the basement passed all inspections. He worked with us to make suggestions to our layout design that ensured we maximized our living space. He was the only contractor who first looked at the piping and ductwork and made immediate suggestions to relocate (as part of the estimate) to maximize ceiling height. Details in terms of trim, post coverings etc. were exceptional. He focused on making the basement a truly comfortable living space and details like moving the vents down to 12 inches off the floor (instead of leaving them in the ceiling) really impressed us. Mike would personally inspect the work after his subcontractors completed their work and would bring them back if something needed correcting. We have 2 little kids at home and this took tremendous stress off our backs so that we could spend time with them instead of inspecting every little bit of work by his subcontractors to ensure it was done 'right'! I've had friends who have finished their basements and had to spend their own time chasing the main contractor and subs and arguing with them to get the little things fixed - no such hassle with Mike and Sonoma!
We've had friends take a look at our basement and all were impressed at how high the ceilings were after the renovations were complete and how great the job was.
I think I've figured out the secret to the success of Sonoma Contracting: not only does Mike keep the homeowners happy they keep their subcontractors happy too! Every person I talked who worked with Mike and his team praised him for his communication, punctuality and professionalism...even the flooring guys (Alliance Flooring - who are also highly rated on homestars) commented on how great he was to work with.
What it boils down to is that we now have a beautifully renovated basement with as minimal stress as possible thanks to Mike and his team at Sonoma - we would highly recommend them to our friends and family.