Came home a couple of time for specific measurements followed by meeting at the show room showing us the colour options and the different types of cabinets available. Very detailed in explaining the process.
Thank-you for taking time to provide us with your feedback. We take pride in every detail to ensure you receive quality cabinets for your home.
Only great things to say about Sunrise. From the moment, I sent an email inquiry to the finished product. We worked with Gerald. He was super thorough and so great to work with. He made great recommendations and was patient throughout the time we emailed and spoke. I will be putting in a custom order shortly. I highly reccommend :)
Thank-you for taking time to provide us with your feedback. It is great to hear that we are living up to our corporate value of dedication to work hard to create the best experience for our team, customers and suppliers. We appreciate you choosing Sunrise Kitchens!
Product and installation were perfect, however the sizing of some of the cabinets were not to size. The solution was not to my satisfaction either cause that created a lot of extra work and stress for me and my client.
Having said that, I would not hesitate to do business with them again and would definitely recommend them to others, just have to make sure they build what you asked for and not what they think or want to.
Super people to deal with.
We are thrilled to receive your feedback on our products and installation. We would like to apologize for any inconveniences experienced throughout your project. We take pride in providing quality products and experiences for our customers and your satisfaction is our main priority. We are pleased that you would not hesitate to do business with us again and appreciate your recommendation to others. Enjoy your new kitchen!
QUALITY: I wouldn't recommend this company, the quality of the cabinets is not good for the price. I renovated my whole place and buying the kitchen cabinets to Sunrise Kitchens was my big mistake, to the point that I'm thinking to refresh the cabinets soon.
Better quality at any other company.
CUSTOMER SERVICE: Same as quality, disappointed!!! After a year and a half, there was a flood in my place and I needed to replace one cabinet door and 2 base parts, the seller came to my place (Gurdeep) and said it'd be about $850!!! I told him it was a bit expensive but ok, do it. He said it'd be ready in 6 weeks, after 6 weeks, no answer, so I called him and he said that I said I wasn't agreed... and I told him that was not true!!! then he said they couldn't do it because they were pretty busy and he will send me one of his friend to do the repairs... still waiting for his call.
We appreciate you taking time to provide us with your feedback, and we apologize that we were not able to meet your expectations. We take pride in providing quality products and experiences for our customers and your satisfaction is our main priority. If you would like to connect with us directly, please call our Customer Care Specialist at 604-597-0364.
Sunrise did my kitchen a few years back. There were so many mistakes and arguments over them not supplying what was agreed in writing. Drawers were installed which were a good five inches shorter than they were supposed to be. They used cheaper parts which have broken over time. Installer made no effort to level or adjust for the floor. I actually had to finish the job myself to fit as they are used to installing in brand new condos and not an older house which needs adjusting to account for imperfect levels. I do love my kitchen, but it was very stressful and I'm now having to buy replacement hinges and slides because they use lower cost parts which have not lasted as well. Better to deal with a company who really care about details.
We apologize for not responding sooner and truly appreciate you taking time to provide us with your feedback. Our team of experienced and professional installers are dedicated to providing a higher level of service by always trying to make it right. If you would like to connect with us directly, please call our Customer Care Specialist at 604-597-0364.
Was looking for cabinets and was told Sunrise Kitchens was the best. Now I know why so many people work them! Great service and cabinets are excellent. Will work with sunrise Kitchens again!
I would HIGHLY recommend Sunrise for any kitchen or bathroom remodel or update. The work quality was flawless and the customer service is top notch. I felt at home during the entire process from start to end. They were on time with delivery to install date and always courteous. The installers workmanship was beyond perfect, absolutely fantastic. Love Love Love my new kitchen.
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