The Floor Shop

Floor Laying & Refinishing
Toronto ON M4G 2B6
Write a Review
Write a Review


Alan in Riverdale
Alan in Riverdale
1 review Toronto, ON
10/10

Floor replacement

Several months after our basement flooded, we hired the Floor Shop to tear out the damaged flooring and replace it with a new one. When the workers finished removing the old floor, they approached me to say that they had discovered a small amount of water under the old floor, and recommended waiting until the concrete was completely dry -- a process that can take weeks. So the workers packed up all their stuff, including hundreds of pounds of the new flooring, and left.

I suppose the installers could have laid the new floor without mentioning the water, and we probably would not have been the wiser, at least for a few months. But the fact is that the installers were conscientious enough to stop working, and prevent us from dealing with a major headache down the road.

In the end, we spent several months tracking down the source of the water and dealing with it. And once we had, I called the Floor Shop, and the installers returned to complete the job.

This kind of honesty and professionalism allows me to give the Floor Shop my very highest rating.

Approximate cost of services:
$4,000.00
Was this review helpful?