The Handyman Dan

Handyman Services
Stratford ON N5A 2L7
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HomeStars  >  Garage Doors & Hardware in Stratford  >  The Handyman Dan  >  install shed door and pantry door with 4 shelves
Sherry in Toronto
Sherry in Toronto
9 reviews Toronto, ON
4/10

install shed door and pantry door with 4 shelves

I emailed Dan based on the reviews from this site. He sent his brother Glen (?) over to 1. Install a door on my shed, 2. Cut and install shelves for my pantry and 3. Install the door jam and door.

1. It took over an hour for him to install a pre-hung door he had trouble squaring. This job really shouldn't have taken more than 15-30 mins and now I have paneling propped up beside the shed and other items that were in the shed now lay propped up on the outside. I have arthritis and this is an issue for me.

2. He did an okay job of cutting 4 shelves from some old shelves that I had, however the top one is so close to the door jam that it isn't useable. This took him around 3 hours again that is a bit longer than I think it should have taken.

3. The door jam, well in all fairness the opening was a bit about a 1/4" at the bottom. My concern was that he didn't appear to be knowledgeable around standard door sizes when he recommended that I take back the door I had and swap it for a 16". He spent approx 1 1/2 hrs playing with the jam and asking me for advice. I don't mean to be harsh but I thought I was paying for their expertise. I realize that it had its challenges but I didn't expect to have to be the one who problem solved for him. In the end me with my arthritis had to take the 18" door back and special order a 16 3/4" door for the pantry, his spec for a 17" door was off based on the squared opening he left.

Having said that, he was pleasant and if you only require some very basic help like hanging a picture or replacing light bulbs etc I would recommend them for jobs of that kind.

I'm still waiting for the call back re the door installation that was done on Oct 5th, it's now the 13th. I have proceeded without them.

UPDATE: I don't want to get into a banter about this..some of the response stated just isn't true....proceed with caution and use for basic services.

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Company Response

Sherry I’m sorry that you feel this way about the work that was done. Unfortunately this is the first I have heard of it. There is a ? by Glen. Frank is his name and not related.

#1 Frank had to get the used pre hung door from the neighbour.
It was a 34” door that need 36”rough opening. The shed was 34” and had to be maid larger. Frank informed Sherry that the paneling would not fit in the shed with the door on.

#2 Sherry was consulted and agreed on height of shelving before they where cut and installed. Each shelf a different size and angel and cleats installed for the shelf to rest on.

#3 Frank framed in existing opening with a door jam provided. The 18” door provided would not fit in the space where Sherry wanted to make a pantry. Frank offered suggestions for doors that could be trimmed to fit. A special order normally takes 2 weeks. Frank also left his name and phone number and said to call when she had the new door and he would come and install it free of charge. Frank offered to put the door for return in the customer’s car.

Dan Emter