Our experience with The Roofer (www.theroofer.net) in 2012 is in stark contrast to the previous reviews that date from 2010. We needed to get both our peaked and flat roofs repaired in the upper Beach. Our contact was Dan, not William. Dan came to us very highly recommended by a work colleague with excellent connections to the trades. We obtained five quotes in all, including 3 from Homestars-recommended firms and one firm from a neighbourhood sign. Everyone provide two quotes, one for the flat and one for the peaked roof. The prices for the peaked roof were +/- 10% from the median, but the quotes for the flat roof ranged wildly, with the highest being nearly 1.8x the lowest. The Roofer was competitive on both quotes. Dan was very responsive explaining what was needed and the differences in quality of the materials and worked with us to fit within our budget. The crew arrived as expected bright and early on the pre-arranged start date and got to work. I’d not really understood some of the Homestars roofer reviews comments about clean-up until they started to strip the roof. Ahh! What an incredible mess! The crew were fast, efficient and unobtrusive. The wife’s mother cat-sat alone on the 2nd and 3rd days, felt very comfortable and reported that the workers did a very thorough clean-up before departing, something we confirmed on our return. Let me repeat this - the clean-up was excellent. Only one small spot was missed, and this they couldn't see (a window sill ten feet up a wall). The quality of the work appears top-notch, and the foreman came by and fixed the one area we questioned after we had inspected the job. Dan furthermore generously provided advice and guidance with some related questions we had after the work was done and they were paid - always a good sign. Dan was a pleasure to work with; communications were done largely by email, and response times were always good, matching my own response times.
All in all we had a very positive experience I have no hesitation whatsoever in highly recommending The Roofer.
- Approximate cost of services:
- $9.00