Two Men And A Truck

Moving & Storage
Burlington ON
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Moving & Storage
Two Men And A Truck
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88%

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Reviews for Two Men And A Truck

Average customer rating:
9.1 10 (968 reviews)

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dmc from Toronto
dmc from Toronto
5 reviews Toronto, ON
2/10

furniture relocation

I hired two men and a truck to move an antique dining room set to my home in Toronto. They came via recommendation from a friend.

They called on the day of the job asking if they could go up to the point of departure earlier than scheduled which was problematic because I had arranged for someone to be there at a specific time window.

At the point of departure, the seller of the furniture noticed that the men were stacking the chairs and putting them on top of the table. She suggested wrapping each chair individually in blankets on the floor of the truck.

The men complied with her request, but made her sign a waver stating that the company would not be responsible for damages caused.

However, when the table arrived at my home, there were significant areas of damage to the finish on the tabletop. I had been to the seller's home just the day before the move to inspect the table and the finish on the tabletop was flawless. Damage MUST have occurred in transport.

Overall, I am less than impressed with the service provided. I now have to have the tabletop refinished when I should not have to do so.

Approximate cost of services:
$400.00
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Company Response

Hello dmc, thank you for taking the time to leave this review. I'm very sorry your experience with TWO MEN AND A TRUCK® was disappointing. I would like to see if we can resolve this. Please contact customer.service@twomen.ca with your details and we'll look into this. Thank you. -Chuck Resnick, VP Operations

Nancy in Toronto
Nancy in Toronto
2 reviews Toronto, ON
8/10

Move

They were profesional on time and made the move easy!!! I had a terrible experience with another move company 2 yrs ago ... These guys were mint!! On time experienced fun will recommend two guys all day long!
Make sure you use these guys they were worth it!

Approximate cost of services:
$1,000.00
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Company Response

Thank you, Nancy. Glad to hear our guys made your move stress-free. Best of luck in your new home. -Chuck Resnick, VP Operations

Private User
Private User
Private User reviews Orangeville, ON
0/10

False promises

False promises! they promised to fix the damage was done by the workers to the furniture and the walls for the brand new house, but they just came up with excuses and did not fix the damages.
DO NOT RECOMEND AT ALL

Approximate cost of services:
$630.00
1 of 1 people found this review helpful.
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Company Response

I'm very sorry to hear about this. If you contact our customer service department, we'll work with you and the franchisee to see this resolved. customer.service@twomen.ca Thank you. -Chuck Resnick, VP Operations

mrspaiz in Toronto
mrspaiz in Toronto
1 review North York, ON
10/10

Hard working, knowledgeable and patient!

We used Two men and a Truck as part of our out of town move. The gentlemen arrived on time were very professional, reliable, patient and knowledgeable who really gave it their all to ensure it was a smooth move. I would highly recommend them and would use them again.

Approximate cost of services:
$1,100.00
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Company Response

Thanks for taking the time to share your experience here!

10/10

Moving with multiple locations

Have used Two Men and a Truck London on 3 occasions. Two personal moves and one business move over the past 5 years. In all the jobs the movers were on time, worked at a good pace, and took good care of our property/ furniture. The last move involved pickup at a London location, drop off and pickup near Ilderton, then on to near Waterloo for the final drop off. The gentlemen were most helpful and considerate at all locations. Will definitely use them again and recommend.

Approximate cost of services:
$900.00
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Company Response

Thank you so much for the review. We're always happy to hear from repeat customers. We hope to move you again! -Chuck Resnick, VP Operations

Private User
Private User
Private User reviews Toronto, ON
10/10

Great move

Super professional and efficient. Meet all our expectations and came in at the price that was quoted. Movers placed furniture where we wanted and were very polite and accommodating. Thank you for making a stressful day enjoyable.

Approximate cost of services:
$1,500.00
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Company Response

Happy to hear you had a great moving experience. Best of luck in your new home. - Chuck Resnick, VP Operations

Jeff from Whitby
Jeff from Whitby
8 reviews Whitby, ON
10/10

Moved Christmas week 2015

My family and I moved Christmas week 2015. We contacted Two Men and A Truck 2 weeks before our moving date. A quote and info package was provided via email with dates/times and price. The team of 3 showed up 10 mins before start time. The team was friendly, fast and efficient. The team was very careful with large items and wrapped all fragile items with protective cloth and plastic. We thought the move would take 9-10 hours ... in the end it took 7.5 hours. Money well spent ... I would recommend this moving company to anyone. Thanks a million.

Approximate cost of services:
$900.00
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Company Response

Thank you for the kind review, Jeff. We look forward to moving you again. - Chuck Resnick, VP Operations

Gavin in Oshawa
Gavin in Oshawa
1 review Simcoe County, ON
10/10

Excellent! Highly recommend

I used the Oshawa Two Men And A Truck location and couldn't be more thrilled. The gentleman were fast, efficient and super polite. I will recommend them to everyone I know moving.

Approximate cost of services:
$875.00
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Company Response

Thank you for the recommendation Gavin. Glad to hear our Oshawa team provided a pleasant moving experience. - Chuck Resnick, VP Operations

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Two Men And A Truck

We’re the "Movers Who Care®". We're a lot more than two men and one truck when we need to be so no move is too big or too small.

With a 96% customer referral rate TWO MEN AND A TRUCK® is not just a moving company - We're a Customer Service Company that moves people. It's our goal to exceed your expectations on each and every move.

CATEGORIES
Moving & Storage
PRODUCTS
Cardboard Moving Boxes Wardrobe Boxes Moving & Packing Supplies
SERVICES
Home Moving Services Residential Moving Services Business Moving Services Office Moving Services Packing Services Short-term storage Long-term storage Climate controlled storage Piano Moving Junk Removal
WEBSITE
https://twomenandatruck.ca
YEAR ESTABLISHED
2005
MEMBERSHIPS
Canadian Association of Movers (CAM)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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