Otto's Masonry

Tuck Pointing
30 Canvarvo Rd, Unit 6 Toronto ON M4G 1L3
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Best of 2021 winner 9 timesBest of 2021winner 9 times

Reviews for Otto's Masonry

Average customer rating:
9.9 10 (328 reviews)

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Hanny
Hanny
0 reviews Toronto, ON
10/10

Porch Pillar Replacement

My porch pillar were falling apart and I reached out to multiple masons to get a quote for their replacement. In the end, I felt the most comfortable with Otto Masonry due to the care Brian put into listening to my vision and providing a quote (and a bunch of tips) that matched my needs. I definitely made the right choice and I'm so happy with the results!! Everyone I worked with at Otto's Masonry is just wonderful - shout out to Mario for his amazing work and Marie-Jo for her customer service. I couldn't have been happier and I've already recieved lots of compliments from my neighbors!

1 of 1 people found this review helpful.
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Company Response

Thank you very much Hanny for your validation. So happy you like our work. I will pass your good words to Mario and all the crew. Marie-Jo

Private User
Private User
Private User reviews Toronto, ON
10/10

Masonry work

I needed some parging and brick repairs to my 25 year old plus home. I contacted Otto’s Masonry and Brian came out to do an assessment and appraisal. Marie-Jo from the office contacted me promptly to set a date for repairs a few weeks later. Mario and his partner were very efficient and went over the proposed plan with me before the work started and all questions and concerns addressed. The work was done expertly and all work area cleaned up once the job was completed. I would highly recommend Ottos’s if you need this type of work to be done. All staff were very easy to deal with and my home looks beautiful!

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Company Response

Thank you so very much for your kind words. Very appreciated! I'll pass them on to Mario and the team. Marie-Jo

Adrian  in East York
Adrian in East York
2 reviews Toronto, ON
10/10

Chimney rebuild (2)

Needed 2 chimneys rebuilt. Otto Masonry gave me a good price, were on time and reliable, and did a great job of the chimneys. They left my property spotlessly clean, and the guys were always courteous and polite.
Also the office was super efficient.
Overall and excellent experience.

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Company Response

Thank you for taking the time to write a review and for your kind words. We will endeavor to continue provide the same level of service in the future as well.

behmansh
behmansh
1 review Toronto, ON
10/10

Chimney removal

Otto's Masonry were very professional and efficient for the time a quotation was requested till full completion.
The crew remove the chimney located in the middle of the house in 1 day. The very polite, skilled, clean and very professional in every aspect, and the price was very reasonable - in fact the best
I am going back to them for more work related to windows enlargement

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Company Response

Thank you for taking the time to write a review and for your high praises, we will strive to continue to live up them.

gavinB in Toronto
gavinB in Toronto
0 reviews Toronto, ON
10/10

front porch repairs

The stone slabs on our front stairs were coming off.
Otto's team removed and cemented the stones back to the stairs.
They did an amazing job.

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Company Response

Thank you so much for your review. Very appreciated. Marie-Jo

Eduardo Caruso from Etobicoke
Eduardo Caruso from Etobicoke
5 reviews Toronto, ON
10/10

Amazing customer service

So I didn’t actually use Otto’s services on my home but let me tell you why I have them 5 stars. I needed brick repair done on my home and just as I was in the process of requesting quotes, my family member who is a mason had an opening in his busy schedule so he was able to help me out. BUT, of the 4 companies that I had called for a quote, Otto’s was the only one of four that texted me back to acknowledge that they received my request for a quote that I made on their website AND they called me back a few days later to book an appointment.

I had sent pictures and requests for quotes to those other companies and I received no communication in return. What does it take for a supposed reputable company to take 30 seconds to contact a potential customer to say that the customer’s job is either too small or that they are just too busy. That at least allows the homeowner to pursue other options instead of waiting around in limbo.

Because Otto actually got back to me twice, I will consider them first if I ever needed some work done on my home if I had to hire it out instead of having my family member help me out.

Thanks Otto

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Company Response

Thank you very much Eduardo for taking the time to write a review and for your kind words. They are very appreciated. We are striving to service our clients well and produce quality work. I will surely pass this on to the team. Otto & Marie-Jo

Private User
Private User
Private User reviews Toronto, ON
10/10

masonry

Otto masonry did an excellent job repairing my porch flagstones. i was very pleased with their service.

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Company Response

Thank you very much!

bob
bob
0 reviews Toronto, ON
10/10

Chimney repair, tuckpointing and parging

Otto's Masonry was referred to us by another contractor who was doing work for us. When we were ready for the masonry work, we contacted Otto's, who promptly scheduled a site visit and provided a quote. The work was completed in a timely and professional manner. Very pleased with the finished product.

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Company Response

Thank you very much Bob for taking the time to write a review and for your kinds words. I'll pass them along to the team. Marie-Jo

Heather from York
Heather from York
7 reviews Toronto, ON
10/10

Concrete job to complete basement waterproofing

Otto's Masonry did a fantastic job in pouring the concrete for the final phase of my basement waterproofing job. The final product looks great. Otto was responsive to my inquiries and came back the following day when I asked for one aspect to be touched up. The price was competitive too, in comparison to other quotes I received (the concrete was poured along one side of the house).

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Company Response

Thank you for your kind words. I'll pass them along to the team. Marie-Jo

Kien in Toronto
Kien in Toronto
1 review Toronto, ON
10/10

Responsible, skilled work!

Amazing communication and delivery from quote to execution to after sales services! We were fortunate to be paired with PM John and he has been creative and adaptive to our needs throughout the project. Even more amazingly, we had some issues a year later with the work and the whole crew came back, on schedule (responded right away btw when we reached out) to remedy!

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Company Response

Thank you very much Kien for taking the time to write a review and for your kinds words. I'll pass them along to the team. Marie-Jo

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Otto's Masonry

Internal waterproofing, masonry & bricklaying, tuckpointing, parging, chimney rebuild and repair, concrete, stone porches and much more.

Call (416) 467-1717 for a free estimate! Over 30 years doing concrete, chimneys, fireplaces, tuckpointing, bricklaying, porches...and everything masonry.

CATEGORIES
Tuck Pointing, Chimney Build & Repair, Masonry & Bricklaying, Concrete Contractors, and Waterproofing
SERVICES
Waterproofing, Tuckpointing, brick repair, brick replacement, chimney rebuild or repair, walkways, driveways, concrete steps/stairs, porches, window sills, flagstone installation.
BRANDS
We work with a lot of Banas stone and will use a variance of brands on brickwork to get the best match we can on your home.
SPECIALITIES
We specialize in waterproofing, tuckpointing, concrete porches and stone work.
WEBSITE
http://www.ottosmasonry.ca
PAYMENT METHOD
We ask for a downpayment for big jobs, and we expect payment upon satisfactory completion of job
LICENSES
Metro Licence: T85-3959154
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
3 to 4 years on complete new builds.
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