I’ve used Ben for over 7 yrs to clean my carpets, and wouldn’t use anyone else! He always comes the day I call him or the day after to look at the carpet, provide a quote, move any furniture needed, rolls up & takes the carpet away for cleaning. Ben has consistently provided extremely prompt, detailed, excellent cleaning & customer service. He just cleaned my 9x12 wool-tufted light cream & grey carpet that was full of stains (red wine, chocolate, various kid “dirt”) . He brought it back looking like new!