Consumers Carpet

After being promised 3.5 inch flooring, Consumers Carpet delivered 3.25 inches. Explanation for the error was that the real wood which I was shown was something between "3.5 and 3.25", and that hardwood flooring has tolerances due to milling. The receipt says 3.5, the boxes I was delivered say 3.25, and the wood that I received measures 3.25. The wood was also not as good quality as the sample shown, with very many small pieces and flaws.