Its funny that when I first posted this review it was taken down by homestars stating that Mr. Potlight was disputing it because he never completed the work or remembered servicing my house. After going back and forth with emails and producing documentation, it was published and he now remembers me all of sudden. The facts are these: his workers were rushed. We have had to hire a second electrician to completely redo a installation and fix another installation cap on a fixture. When I called to communicate this to "John" the owner he hung up on me. I am grateful to this website to be able to communicate this to the public. Please be aware.
- Approximate cost of services:
- $500.00
- Company Response
Dear Paul,
Thank you for taking the time to communicate your comments to us. As is with any company, Mr. Potlight strives to ensure quality service and satisfaction to its clients. We were quite surprised to read this review as you are a valuable, returning customer with Mr. Potlight and we have successfully completed a project together with the inclusion of many granted favours from the staff of Mr. Potlight.
We did not receive any negative comments after our first project, and assumed that everything had met your expectations upon receiving a call for us to return for another project. We question why you became a returning client if you were dissatisfied with our service.
-Mr. Potlight