Coleman Heating & Air Conditioning

Heating & Air Conditioning
11360 241a st Maple Ridge BC V2W 0A3
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Coleman Heating & Air Conditioning
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88%

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Reviews for Coleman Heating & Air Conditioning

Average customer rating:
9.3 10 (110 reviews)

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Adrian in Burnaby
Adrian in Burnaby
4 reviews BURNABY, BC
9/10

Heat Pump Installation

We asked Coleman heating to install a heat pump to increase the efficiency of our furnace as well as for the air conditioning. They were efficient and professional. They determined the best location to place the heat pump, as well as provided information and suggestions to ensure the logevity of the system. They also send out reminders for service to help ensure the system is maintained.

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RC in Maple Ridge
RC in Maple Ridge
7 reviews Vancouver, BC
9/10

Furnace installation

It was getting colder and 3 months into our new older home, we started to use our furnace. It was time to replace it as it was leaking gas. Coleman Heating (through a Costco promotion) came in with a full crew and did the job faster than originally stated. Some of the guys were a bit young but they were professional and did a great job. They cleaned up all the mess they made and made sure all my questions were answered before they left. Very happy with the work.

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Chris in Maple Ridge
Chris in Maple Ridge
6 reviews Maple Ridge, BC

First Review

10/10

Heat Pump

Coleman Heating installed my heat pump and I couldnt be happier with the product or service. (brand Lennox) It works beautifully and when they come to service it annually they always get the job done right and are very professional. The neighbors thought the pump was too loud and Coleman Heating came back and moved the pump at no charge to me. Even though the city came out and measured the noise level and said it was acceptable were it was located. I really appreciated Coleman Heating doing this for me. I was getting stressed out about the neighbor complaints and they fixed the situation when they didn't have to at all. I would highly recommend this company!

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Owen Smith in Maple ridge
Owen Smith in Maple ridge
2 reviews MAPLE RIDGE, BC
0/10

Heat Pump/Ducting

Coleman installed a heat pump on an existing furnace. A/C continuously froze up. They blamed our ducting. We paid them to fix the ducting issues. A/C continuously froze up. They did some repairs to the heat pump on warranty. A/C continuously froze up. They made more repairs on the heat pump on warranty. A/C continuously froze up. After 3 years of being a regular guest in our home, they REPLACED the heat pump on warranty. A/C continuously froze up. Phoned them again, their number was out of service. Called another heating contractor. In two consulting visits and two work visits, they fixed a few simple problems with the original duct construction as well as new problems added by Coleman. Now our system works better than when it was new. In addition to Coleman's repairs making our system airflow WORSE, they severed the ground wire and shorted out a hot wire on a main power feed to a sub panel and neither repaired it or informed us leaving a dangerous situation. It would still be there had I not discovered it when doing unrelated plumbing work. Booo Coleman.

1 of 1 people found this review helpful.
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Sean Thomson in Port moody
Sean Thomson in Port moody
1 review PORT MOODY, BC
0/10

Heat Pump/Furnace

I have had nothing but issues with my furnace and heat pump since Coleman installed the unit. I finally went to another company who brought in a Lennox representative who examined the system and repair that had been made by Coleman. The Lennox representative was awesome and extremely helpful. He identified numerous safety issues that had been created by Coleman (by-passing several important safety features) and found that they had replaced the main blower in the furnace with the incorrect part. My understanding is that they have declared bankruptcy. If they come out alive on the other side of the bankruptcy proceeding still in operation, I suggest you avoid doing business with them. I final shout out to Lennox for stepping up and fixing them mess Coleman had made!

1 of 1 people found this review helpful.
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Bill Wilson in Port coquitlam
Bill Wilson in Port coquitlam
3 reviews Port Coquitlam, BC
0/10

New Boiler

The new boiler I bought from them is unable to heat my home if the temperature drops below 2 degrees. They claim the boiler is more powerful than my old boiler but it does not heat my home when it is cold. They claim an outdoor thermostat that is provided by Veissman does not work. They did try to resolve the problem, but when they couldn't figure it out they just abandoned the situation unresolved. I had another company come in, they indeed said the boiler would heat this house and then some, but Coleman installed incorrectly. Coleman used piping that was too small, pumps in wrong spots, thermostat incorrectly installed and many, many other issues. I called Gandy & they corrected everything and it works great now, with NO thanks whatsoever to COLEMAN. They eventually went bankrupt and now are trying to resurrect themselves. BEWARE

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Jenn in Cloverdale
Jenn in Cloverdale
2 reviews Surrey, BC
10/10

Heat Pump & Furnace Installation & Duct Cleaning

We had Coleman come and clean our ducts before a new furnace install. They were clean and quick and did a great job. After the ducts were cleaned we had a new high efficiency furnace and heat pump installed. Everything from the sales quote, appointment booking and installation was top notch. The installers were on time, efficient and left everything tidy. I have and will recommend Coleman to anyone who asks.

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind and thorough review, we look forward to hearing from you in the future and Happy Holidays from all of us!

Shelly Mah in Surrey
Shelly Mah in Surrey
1 review Surrey, BC
10/10

Heat Pump Installation

This summer during the week of heat our house was unbearable, I called many companies and Coleman Heating was the only one that called me back and came out right away. Now I have a wonderful heatpump that will cool us down in the summer and help us affordably heat our home in the winter! I cant believe I suffered so many years without. The guys were great and super friendly. I would not hesitate to refer them to anyone! A job well done!

1 of 1 people found this review helpful.
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Company Response

Thanks a ton for the kind words.

nancy in Burnaby
nancy in Burnaby
2 reviews Burnaby, BC
10/10

upgrade

the sale consultant was very thorough and the installer were very accomodating and took they're time to assess the best installation options... they were fast and efficiant with they;re service... they also removed all the old peices... and since then had no problems since.. we will highly recommend them

1 of 1 people found this review helpful.
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Company Response

Much appreciated.

Mel in Langley
Mel in Langley
2 reviews Langley, BC
4/10

furnace installation

My furnace installation was acceptable, but there were certain things that I was not pleased with. First of all, the estimator said that the exhaust pipe couldn't be placed under some windows on the 2nd floor. The installers placed the pipe directly under these windows, saying "it was good enough". Also I discovered after they left that the furnace wasn't aligned properly with the walls and other things in the furnace room (it's visibly crooked). It would only have taken a few seconds with a tape measure to align it properly. I got the impression the install team just wanted to get the job done as quickly as possible, without regard to quality or craftsmanship.

To give them credit, they did replace a gas line to the hot water tank, which they didn't have to do. And I do love the new furnace.

1 of 1 people found this review helpful.
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Company Response

If you have any ongoing concerns with anything related to your home heating or cooling give us a call and we will be happy to assist you in a timely fashion. Thanks for the review and honesty.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Coleman Heating & Air Conditioning

Coleman Heating and Air Conditioning

CATEGORIES
Heating & Air Conditioning, Solar Panels, and Solar Water Heating
PRODUCTS
(Copy and paste this URL into your browser) http://colemanheating.ca/product/
SERVICES
(Copy and paste this URL into your browser) http://colemanheating.ca/service/
BRANDS
Napoleon, Honeywell, Viessmann, Ecobee, Giant, Bradford White, plus more.
STYLES
We service and repair all brands of HVAC equipment.
SPECIALITIES
We can provide service and installs from a small size home to a large commercial location as well as townhouse and high rise buildings.
WEBSITE
http://colemanheating.ca/
YEAR ESTABLISHED
1998
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Visa, MasterCard, Cash, Cheque, Debit
LICENSES
All of our full-time professionals are licensed, certified, and approved to do business in Canada.
MEMBERSHIPS
Better Business Bureau, Dave Lennox Premier Dealer, Circle of Excellence Award, Outstanding Achievem
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
http://colemanheating.ca/product/warranty/
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