We contacted Spring Home Heating & Cooling Systems Inc for a quote on a ductless a/c unit for our 3rd floor attic. They were the first company to respond and stop by our home for a quote. We had contacted 3 other companies and each were not nearly as prompt in getting back to me and did not offer the high quality customer service that Cy offered. Right from the start I had a good impression of Cy.
Cy is knowledgeable, professional and offered strategic advice in terms of the size of unit and where to install in the attic and where to locate the compressor outside. I had many, many questions and Cy was always quick in responding by email or by phone. He even stopped by the house when he was in the area to double-check the location of the compressor.
The team arrived on the requested date and informed me that morning that they were running a little late and would be there within the hour. I appreciated the advance notice. They were very professional and courteous and verified the different stages of the job and location of the wall unit and outdoor compressor. At the end of the job they made sure to address any other questions I had and showed me how to operate the unit. I never felt rushed and my questions were always addressed. They cleaned up after themselves and left the place neat and tidy. I would highly recommend Spring Home Heating & Cooling Systems Inc and will be in touch when we are ready to update our central a/c!
- Company Response
Sorry for taking this long to respond to your kind review. Thank you very much for trusting us to do the installation in your home. We look forward to doing business for many years to come.