The Crack Specialists

We've used the services of The Crack Specialists on 3 different occasions now and I've just about run out of superlatives to describe their work, their "can-do" attitude and the fact that they are delightful people. The A-Team of Chad and JR have worked here before and their cheerful, courteous and totally professional approach remains first rate. This time they were joined by Dakota, Melanie and Roman, all of whom in their own ways, clearly share the work ethic that Chad and JR exemplify. At the end of a very long day Melaine was exceptionally cheerful and eager to get it done. We now have a French drain and a sump pump installed in our sub basement (yup, terrible working environment without standing head room, but there were no complaints, only a relentless drive to do a great job).

I must say a word about Chad as a team manager. I had occasion to mention something that I was not entirely pleased about. He immediately took responsibility, regardless of the source of the misstep. He insisted it was "on him" as the manager and that he would find a way to address this so that people could learn from it. No wonder people seem really to enjoy working for/with him. One could not ask for a better management approach, either as a team member or as a client.

I would be remiss if I did not mention the welcoming first (and continuing) impression that Lorrie and Jen make from the office. And to call them most accommodating is quite an understatement.

In all we are happy to recommend The Crack Specialists without reservation. We would never go elsewhere.

Lorraine and Gary