High Efficiency Cooling & Heating Inc

We’ve owned our Carrier system since 2007 and were looking for a Carrier specialist to attend to our service needs. We didn’t want a jack of all trades type service. Needed and wanted Carrier experts.

We spotted High Efficiency’s ads and the consistently good reviews posted about this heating & a/c group - Carrier experts.

So, we gave a call when we had some heating system concerns, last winter.

They promptly set us up with an appointment and their technician, Harry visited to consider the issue - right on time.

He listened & considered my observations on our valued system, gave a look and zeroed in on the igniter system problem. Before we knew it, he had replaced the parts and checked further for any other related igniter and burner issues. All good. And, he communicated very well helping me understand our system better.

In the late spring, we asked for him again - to check the a/c before the seasonal needs and we were assured that all was well. Again, Harry left us with a better understanding about the Carrier unit.

As we prepared for this cold weather season, I noticed something was off despite working well enough. Again, Harry considered my thoughts and observations, checked the Infinity controler’s reports and once again zeroed in on the potential first step concern. Bingo! Heat sensor part replaced, system schedule tweaked for optimum performance given the system’s capabilities, and away we go confidently.

All at reasonable rates.

Would we recommend High Efficiency?
If you own a Carrier, absolutely.

Thanks, Harry & Bella.

Barb & Peter T.
Weston, Ont.