Glenwood Tree Service Inc

Tree Service
Mississauga ON L5J 4P8
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HomeStars
Tree Service
Glenwood Tree Service Inc
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90%

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Reviews by rating (past 12 months)

Reviews for Glenwood Tree Service Inc

Average customer rating:
9.8 10 (265 reviews)

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karen in Duluth
karen in Duluth
1 review Mississauga, ON
10/10

Tree removal/ pruning services

The whole team at Glenwood is fantastic from start to finish. We have used them in the past for tree removal on our property and always turn to them for any other tree removal/pruning we need done. We just had a service done this spring 2016 and the guys are on time, courteous and really care about the work they do. They do a fantastic job on cleaning up after and always do a walk around with you to make sure you are satisfied with all the pruning or cutting. They are a great team, from Nikki who organizes the onsite, Chris and the whole crew, thanks again for a great job!!!

Approximate cost of services:
$1,500.00
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Company Response

Hi Karen,
Thank you for inviting Glenwood back to work for you again! We are glad you are pleased with the high level of customer service we strive to give to all of our customers.
Sincerely,
Nikki

Geoff (.
Geoff (.
1 review Mississauga, ON
10/10

Tree service

Very pleasant crew, fast and efficient, and cleaned up well. Very happy with the service and would certainly use them again.

Approximate cost of services:
$3,000.00
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Company Response

Hi Geoff,
Thank you for your kind review. We are pleased to have you as a Glenwood customer!
Sincerely,
Nikki

Wayne in Mississauga
Wayne in Mississauga
1 review Mississauga, ON
9/10

Removal of Maple Tree

Glenwood removed a dead maple from our backyard. They were very professional to deal with. My wife and I were impressed that they were able to complete the job in about 30 minutes including a perfect clean up.

They offer a super convenient debit option with a bonus discount of $5 for using that option

Approximate cost of services:
$300.00
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Company Response

Hi Wayne,
We are glad you opted to use the online payment option. We started offering that to make everything as convenient as possible for our customers. Thank you for your review and for the work!
Sincerely,
Nikki

Anthony
Anthony
8 reviews Mississauga, ON
8/10

Tree removal.

They took out a row of cedars and a bunch of bushes to make way for a new fence.
Quick, efficient, polite and cleaned up really well.

Approximate cost of services:
$1,000.00
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Company Response

Hi Anthony,
Thank you very much for your review. We get a lot of comments on the great clean up jobs our crews do. We are very proud of them!

S.Wilson
S.Wilson
2 reviews Mississauga, ON
10/10

Cut down of a large ash tree and removal of debris.

From the first telephone call to the completion of the work everyone was very professional and helpful. First class customer service.

Approximate cost of services:
$2,200.00
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Company Response

Thank you for hiring us again and for your kind comments. Great customer service is one of our top priorities and we are glad we hit the mark for you!
Sincerely,
Nikki

Glenn
Glenn
1 review Mississauga, ON
10/10

Backyard tree pruning

Steve was very helpful in recommending the best approach to pruning our overgrown backyard trees. His crew was on time, pleasant, and cleaned up all the waste. I have recommended GlenWood to my family.

Approximate cost of services:
$0.00
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Company Response

Hi Glenn,
Thank you very much for taking the time to share your experience. The majority of our work comes from our previous customers and their referrals so we thank you for your referral too.
Sincerely,
Nikki

tom.tso888
tom.tso888
1 review Mississauga, ON
10/10

Cutting down a tree

The crew arrived on time as arranged. They are all extremely polite and work effeiently.
Afterwards the driveway was cleaned completely.
In my opinion the price is reasonable. I will definitely recommend Glenwood tree service Inc to all my friends.

Approximate cost of services:
$500.00
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Company Response

Hi Tom,

Thank you very much for your feedback. We appreciated being able to work for you a second time and are pleased that you are happy with the service.

Sincerely,
Lorna

10/10

Tree Trimming

They provided great professional service. They follow great safety proceeds. They arrived on time performed the work quickly and efficiently and did a through job of cleaning the area. I have used their services in the past and I will continue to use their services in the future and will recommend their service to my neighbors.

Approximate cost of services:
$300.00
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Company Response

Thank you, Fred for your 10 star review!
Sincerely,
Nicole

sharon in Toronto
sharon in Toronto
2 reviews Toronto, ON
10/10

Excellent Service

Chris and Luke were amazing - completed the job of trimming two trees that had branches overhanging my roof and my neighbour's roof in 2 hours. Super nice and approachable, cleaned up all the debris after the job. They did it with a smile when it was very cold outside.

Approximate cost of services:
$292.00
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Company Response

Hi Sharon,
Thank you very much for your review of our service!
Sincerely,
Nicole

Private User
Private User
Private User reviews Oakville, ON
1/10

Inappropriate language

Basically, I'm a stickler for service. And I was at home when the company was outside my house swearing, cussing and being very loud about it. It was the first time since college I've heard that much lazy language being thrown around. It said a lot when I was embarrassed for having hired them.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to share your experience.

I sincerely apologize for the behaviour of our crew. That should never have happened.

Glenwood's written code of conduct includes the standard that crew refrain from swearing while on job sites. It is a most basic tenet of professionalism. I am very sorry that we failed completely in that regard in our service to you.

We'd appreciate the opportunity to address this concern with you directly if you would contact us at 905-855-8711.

We, like you, are embarrassed by the situation but your comments are very much appreciated. Steve Lukac, Glenwood's owner, has used your feedback to remind our staff of the need to provide consistently exemplary customer service.

Sincerely,

Lorna
Glenwood Tree Service Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Glenwood Tree Service Inc

Glenwood Tree Service Inc has great customer service. Skilled experienced professionals. Friendly approachable crew. Performance you can trust. We want to take good care of you and your trees. When our work is done, we want you to be happy. That has been the primary goal of Steve Lukac, Glenwood’s ...
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