We had our front porch and entrance door made by loyal seal. they are not properly installed and the entrance door is squeaking, and draft from porch still enters. After contacting the company, I was told the installation is wrong. Responsibility should fall with Loyal seal
Terible Instlation and Service for Verification feel free to email me
Ashok Sharma
email hometeambrampton@gmail.com
- Approximate cost of services:
- $4,300.00
- Company Response
Dear Mr. Sharma,
On the day of your installation the supervisor was at your home to inspect your porch and door. We addressed your issues. As you may recall you were unhappy with the design selection for your porch and refused to pay the full balance owing on completion. Furthermore, a factory service technician also arrived to inspect the product and didn't find any fault with it or the installation at which point you were suppose to pay the outstanding balance. You refused to pay the outstanding balance once again. As per our company's policy no service or warranty will be provided until all outstanding balances are paid in full.
Thank you