Loyal Seal Windows & Doors Inc

Windows & Doors Installation & Service
Toronto ON M3J 2E5
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79%

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Reviews by rating (past 12 months)

Reviews for Loyal Seal Windows & Doors Inc

Average customer rating:
8 10 (170 reviews)

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Jaspreet in Toronto
Jaspreet in Toronto
0 reviews Brampton, ON
0/10

Worst customer service

I would give them ZERO rating if available.
Installer broke one window and is not covered by company.
Please stay away from this company.
Bad quality
warranty is not valid
extremely poor customer service
Waiting for repairs for a year without any results
During the installation broke one of the window and they are not covering the replacement.

Mistake we made was, we paid them full and trusted that they will replace the broken window, as installer said that he already took measurements and we will replace this within week and its been 3 months. Hard to get hold of them.

Today they just refused to replace that they don't have any proof that this was broken by their installer.

STAY AWAY, STAY AWAY

Approximate cost of services:
$17,000.00
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Company Response

Dear Jaspreet Singh,
No matter how many times you will lie, it will not make it true.
You continue with posting false information. PLease note, your warranty on other products is now null and void.
We did not replace or change the window you have a crack on and you are just looking to get free staff.
It is unfortunate but totally your choice.
You have a cracked glass (that Loyal Seal Windows and Doors did not replace nor touched). You have been trying to blame the company for some damage that we have nothing to do with.

This was the reply on Google and will remain the same no matter where you post lies. No matter how many times you will lie, it will not make it true.

Please note, read terms of agreement #19 - if you post false reviews on the company, it will cancel your warranty on the products that were installed in your house. Kindly rethink on venting on social media.

Sandro
Sandro
1 review Toronto, ON
0/10

Terrible Customer Service

Numerous emails sent and phone messages (talked to them) and zero follow up. They were even at our neighbors and didnt bother to come and look at our issue. Stay away from this company.

Approximate cost of services:
$2,000.00
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Company Response

Dear Jaspreet Singh,
No matter how many times you will lie, it will not make it true.
You continue with posting false information. Please note, your warranty and your brother's warranty on other products is now null and void.
We did not replace or change the window you have a crack on, and you are just looking to get free staff.
It is unfortunate but totally your choice.
You have a cracked glass (that Loyal Seal Windows and Doors did not replace nor touched). You have been trying to blame the company for some damage that we have nothing to do with.

This was the reply on Google and will remain the same no matter where you post lies.

Please note, read terms of agreement #19 - if you post false reviews on the company, it will cancel your warranty on the products that were installed in your house. Kindly rethink on venting on social media.

Nadeen
Nadeen
1 review Brampton, ON
10/10

Door & Window Renovation

We had a great experience with the renovations done to the house! The workers were very professional, and went above and beyond to complete the job properly. They cleaned up afterwards, made sure everything worked, and kept the house tidy. The doors and windows look AMAZING, just as described! We would definitely recommend this company to family/friends, and anyone reading this comment.

Approximate cost of services:
$19,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Nadeen,
Thank you so much for sharing your positive experience. We truly value your opinion and happy that we met your expectations.
We look forward to servicing you in the next reno project.
Happy holidays!

Sharon Brown
Sharon Brown
0 reviews Brampton, ON
10/10

Window replacement

Excellent service from start to finish. I am very pleased. I definitely recommend this company.

Approximate cost of services:
$13,000.00
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Company Response

Dear Sharon,
we are extremely happy we met your expectations with the process of improving your home. Thank you so much for sharing your positive experience and we look forward to serving you at the next a reno project.
Happy holidays!

Private User
Private User
Private User reviews Brampton, ON
8/10

Replace one window, capping outside window trim,

Very satisfied. Estimates clearly explained. Work scheduled and executed in a timely manner, Installer was professional, careful, courteous and respectful efficient.

Approximate cost of services:
$1,650.00
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Strin from Toronto
Strin from Toronto
2 reviews Mississauga, ON
10/10

Our New Door Looks Great!!!

We are extremely happy with the new door the Loyal Seal team installed. They were very professional, measuring to specifications and they also disposed of our original door. It looks great.

Approximate cost of services:
$6,000.00
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Company Response

Dear Strin,
Thank you so much for taking your time to share your experience. We truly value your opinion and glad that we met your expectations with replacement of the door. Hope you and your family will enjoy it for years to come.
Enjoy the summer!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Patio door installation

I needed a new patio door. The company promptly sent somebody to give me a quote. After a week the installation technicians came and did a great job. Very professional, keep up the same good attitude. Thank you!

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for sharing your positive experience. We are thrilled that we met your expectations and hope that you and your family will enjoy the new patio door for years to come.
Enjoy the summer!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Windows

Very pleased with the installation and the windows. Work was done quickly and efficiently and left the area clean

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much for choosing a local company to do your renovation project of windows replacement. We hope you will enjoy the energy savings and the new look.
Enjoy the summer!

Private User
Private User
Private User reviews Pickering, ON
10/10

Window replacement

Amazing team, great customer service, dedicated, punctual, efficient, patient installers. Steven was amazing, answered all my questions, was very patient when explaining about windows, its functionality, and answering questions. Friendly, knowledgeable, and reasonably prices. The window measurement expert was very punctual, arrived on time, and they delivered and installed the windows within the estimated timeline. Thank you LoyalSeal.

Approximate cost of services:
$6,500.00
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Company Response

Thank you so much for sharing such positive feedback. We are thrilled that we made the reno project a breeze and hoping that you will enjoy your improved home for years to come.
Happy Summer!

mhaupert
mhaupert
1 review Toronto, ON
10/10

Side door

Fantastic Job . Colour is amazing and the door closes and open super smooth . Plus it is energy efficient which means we are saving $$$ on utilities

Approximate cost of services:
$3,200.00
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Company Response

Dear Mark,
Thank you so much for sharing your experience. It is most valuable, especially since you are a repeated client.
Thank you for supporting local company n your home reno projects.
Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Loyal Seal Windows & Doors Inc

With over 20 years of experience in the windows and doors industry, Loyal Seal Windows & Doors Inc. is one of Canada's leading windows and doors suppliers. Loyal Seal carries a wide range of quality windows and doors systems. When you choose windows, you want quality, beauty, and economy. Choosing ...
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