Action Furnace Inc

I wanted to share my horrendous experience with Action Furnace, related to a furnace repair that we had done about 10 months ago. Our furnace had quit unexpectedly, and even though it was May/June, I wanted to have it looked at. Action Furnace was the only company that could send someone out right away. The tech at the time diagnosed that either the circuit board or the blower motor was the issue, but that the heat exchanger was good, so the repair was worthwhile, as we should still get a few more years out of it (furnace was 22 yrs old).
He ended up replacing the circuit board and then also the blower motor (!) as well. We also ended up having to replace the squirrel cage around the blower motor about 6 months later, as it was wobbling and very noisy. As the tech really struggled with the blower motor replacement initally, I thought it may have been a repair issue, but I was assured by the company that this was only a coincidence. Fast forward to this year. We had joined their furnace club last year, as there was a discount offered for repairs. I was planning to cancel this membership, as they are raising the price and halving the discount, but it was suggested to me that we should get our free furnace tuneup 1st before we cancelled. Another tech came over about 2 weeks ago to do the tuneup and notified us that he wasn't able to, due to the heat exchanger was cracked and the furnace was unsafe and should be replaced immediately. I was distraught at the thought of having to spend another large amount for a replacement when funds are really tight. Action did sent a sales guy to quote us for a new furnace. As it turned out, hus quote is $1900 more than the next highest quote I received (I've had 4 so far). I had a tech from another large furnace company over today to given their quote, and he checked the furnace for me and determined that the heat exchanger seems to be fine...I was shocked! Needless t say, after these experiences, I will stay away from Action Furnace, and hopefully my horrid dealings with them are not in vain. Caveat emptor!