Action Furnace Inc

Shady Alert!!!
Our home is 1.5 years old and we were getting a lot of white dust collecting in our home after the furnace would run so we had Action Furnace come and clean our ducts which cost Four Hundred & Thirty-Eight dollars, when the tech was finished he told us since we were in an area with a lot of construction we should be having our ducts cleaned every year to keep our home clean. 2 days after the cleaning and after completely cleaning the interior of our home and having kept all our windows closed our interior was yet again covered in white dust. We went and removed one of the access panels they had cut in our ducts and checked inside and found quite a lot of sawdust and white drywall dust still inside. We call Action Furnace to let them know they had not cleaned the ducts properly to which we were told that they had cleaned the duct the best that they could with the equipment that they have and that they don't clean construction derby from ducts and that we should expect a dusty home since we have construction going on in our neighbourhood. If they don't clean this sort of dust and derby why did they recommend that we have this done every year since we live in an area with construction? We asked if they don't clean these types of materials from ducts then what exactly was cleaned from our ducts considering our home which is only 1.5 years old and they're reply was "It's hard to tell". We feel very ripped off by Action Furnace and also feel they would keep coming back and charging us the same money even though they know they aren't able clean anything from our particular ducts. We feel we have been mislead and we would not recommend Action Furnace to anyone, if you do use them be sure to have them fully explain what they can & can't clean from your ducts before they start and do a before and after check.