Action Furnace Inc

I bought a new furnace from them and had it installed. I had to go to work when they were working on the installation. When I got home and seen my new furnace, it looked like Dr Seuss had installed it. There was crooked pipes going every which way. There was one pipe that went across my laundry room that was about 4.5 feet. I would half to crawl under it to access the other half of the room. The pipe that went to the hot water tank wasn't even attached and fell off immediately. Also the pipe that was on the outside of the house stuck out about 4 ft right into my neighbours yard making it dangerous to go into our back yards and cut our grass. I called the company and spoke to the owner and he was very rude, he said that the furnace was installed like that because of code. He said the pipe needed to be installed so low in the furnace room so that air could flow? And the pipe outside needed to be that long to blow the exhaust away from my house. Right into my neighbours? After much arguing and me crying because I was a single mom and this was a very expensive purchase I had to make, he finally agreed to send his guys out to have a look. When they came they couldn't believe the way it was installed. They laughed about it. They said it was the owner that had installed it because the regular installer was sick that day. They corrected all the problems and I was happy with their work.