Product not to the standard they market themselves to be
Not up to the standard they market themselves to be. The handle crank wore out faster than any other windows we bought from other vendors. It was ocassionally used and the inside of the handle crank stripped. This is poor quality. The follow up repair was a multi call hassle to arrange and then their verbal quote differed from their actual invoice.
Another one of their windows fogged up in between the panes in under 10 years . repair for $500 which was close to the price of a new window for that size from other companies of same or better quality.
When originally sold, they said we could add bug screens later.... When wanting bug screens two years later they said is was difficult for those windows and the quote was so high it was almost the same as for new windows. Loads of better alternatives in this city.
- Approximate cost of services:
- $5,000.00