No customer service , poor quality of vacuum
I purchased a new beam to replace the old one we had And when the thing broke down after only a few months and would not turn on because the engine was burnt out as it was the last time , bill told us to bring it in for service they do not make house calls . They overcharge too . Beam is awful two expensive machines bike down in the same way . Beam is a terrible machine and Im not sure how this company got such glowing reviews . Stay away from both . The product is terrible and there is no service
- Approximate cost of services:
- $1,200.00
- Company Response
forest,
We are sorry to hear about this.
Our service dept. has no record of this issue posted here.
You are welcome to call 416-231-3056 at your convenience and hopefully we can assist you, as we are an Authorized Beam dealer, and we also perform in-house service as well.
Look forward to hearing from you soon.
Etobicoke Service Centre Ltd.