Etobicoke Service Centre Ltd. Beam Central Vacuum Systems

Vacuum Sales & Service
5114 Dundas Street West Toronto ON M9A 1C2
Write a Review
Write a Review
Website
HomeStars
Vacuum Sales & Service
Etobicoke Service Centre Ltd. Beam Central Vacuum Systems
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Etobicoke Service Centre Ltd. Beam Central Vacuum Systems

Average customer rating:
10 10 (131 reviews)

Sort by

Etobicoke
Etobicoke
4 reviews Toronto, ON
10/10

Vacuum repair

My vacuum needed repair and I took it to the Etobicoke Beam Vacuum Store.I was told it was unrepairable due to some melted plastic parts.It was three months old and I had no bill of sale.
I phoned the manufacturer, Eureka, and was referred back to the same store because it was one of their recommended repair stores.
Beam submitted the claim on my behalf and Eureka sent them a new, same model vacuum.Beam then contacted me and I picked up the new machine.Beam took their time a trouble for me, a no cash sale, and I appreciate it.

Was this review helpful?
Company Response

Thank you for your time in posting this review.
Glad we were able to help you resolve your warranty issue.
Etobicoke Service Centre Ltd. BEAM

Roy in Toronto
Roy in Toronto
1 review Toronto, ON
10/10

Great professional service till the very end of my project.

I googled a central vacuum service and I got Etobicoke service centre. Bill was very pleasant and professional from day one. He explained their services and product and costs and guided me as this was my first CVAC purchase.
I would definitely recommend Etobicoke central Service to my friends and business colleagues.

Thanks,
Roy

Was this review helpful?
Company Response

Roy,

Thanks for sharing your positive experience with Etobicoke Service Centre Ltd.BEAM, it was a pleasure dealing with you.

Scott & Diane in Mississauga
Scott & Diane in Mississauga
1 review Toronto, ON
10/10

New Central Vac purchase & Install

Having recently moved into a new townhouse in Mississauga, we have contracted several professional service people to do work in our home; Bill & George from the Etobicoke Service Center Beam Central Vacuum dealer are at the top of the pack for professional, prompt, and courteous service.

We have never had a Central vacuum system before, and our knowledge was limited to what we had learned from friends, and the internet. Upon our visit to the Etobicoke Service Center showroom, Bill patiently took the time to walk us through all the ins and outs of Central vacuums, and the different models and options that were available to us. After choosing a high end Beam system(as well as cleaning supplies and applicator for our new hardwood floors, which the Service Center also sells!), we were given an installation appointment for the very next day.

The next afternoon, George, the installation specialist, arrived on schedule to set up our new system. Simply saying that he conducted himself in a pleasant and professional manner, in my opinion, does not accurately convey his level of dedication and commitment to his job, and customer satisfaction. It was a relief to have someone in our home who not only acted professionally, but also showed a great deal of genuine respect for us as customers, and homeowners. George went out of his way to carefully explain all aspects of the installation and operation of the system, so that we would have no problems operating it after he was gone. The entire job was careful and thorough, with a minimum of mess and disruption; upon completion, George sincerely thanked us for our business, and assured us that they would be there to help assuage any concerns, should the need arise.

As it happens, after a few weeks, it became evident that the 30' hose I had chosen(after being offered 30' or 35')was just a tad short for one of our rooms. A quick stop back at the Service Center and Bill easily whipped up an extension hose for me, at no extra charge! I was in and out in 10 minutes, a very happy and satisfied customer.

If you are looking to buy a central Vacuum system, then I must heartily recommend Bill and George at the Etobicoke Service Center; their prices are very competitive in the industry, and, most importantly, their service before and after the sale is absolutely second to none. A rare gem in today's "business for profit" environment. Bravo, gentlemen, and thank you!

Was this review helpful?
Company Response

Scott and Diane,

Thanks for the kind words,it was a pleasure meeting you. Once again, thanks for your business.

christianpx from Toronto
christianpx from Toronto
3 reviews Toronto, ON
10/10

Professional excellent company

Whereas another company messed it up with my central vac and made it worse than it was, leaving me to sort that out on my own... Bill and Georges were my savers. They fixed it super rapidly, efficiently and courteously.
This company REALLY knows about their job and central vac maintenance and repair! I wish I only went to them, directly!
And they are so nice, follow on the appointment and on their job execution and final results. Count on them. very good job and persons!

Was this review helpful?
Company Response

Christian,

Thank you for contacting us and the fantastic review.
We appreciate your business.

Rob  from Oakville
Rob from Oakville
3 reviews Oakville, ON
10/10

Vacuum sales

I bought my vacuum power head and electric hose from Bill Massis at the home show two years ago. He was very knowledgeable about all the beam products. Since then I have gone back to buy a sock for the hose and bags. I drive from Oakville to shop at his store, his service is great.

Was this review helpful?
Company Response

Rob,

Thanks for taking the time to drive in, your business is appreciated.

Michael in Toronto
Michael in Toronto
1 review Simcoe County, ON
10/10

Replace aa Beam Vaccum unit

We used Etobicoke Services to replace our Beam unit that was more than 40 years old and could not be happier with this company.
Bill Massis attended at our home the same day I called on his way home and diagnosed the problem promptly. His polite manner, and honest approach were evident immediately, as was his knowledge of the product.
Installation of the new unit was on time and done in a professional manner. My wife and I highly recommend this company. It is obvious why they have been in business for so many years!

Was this review helpful?
Company Response

Mike,

It was a pleasure meeting you and your wife. Feel free to contact us should any issues arise.

Clean Freak... in
Clean Freak... in
1 review Toronto, ON
10/10

Etobicoke Vacuum Service - repair and purchase

I have been a customer of "BEAM Central Vacuum Systems" or "Etobicoke Service Centre" for about 9 years. I have recommended my friends to the store. When you walk into the store you can trust that you are going to be given the "correct and best" information on which to make your decision, based on your "true" needs. There is no up-sell, no "you really need" this and no pressure to purchase. Bill knows his stuff, can take your current vacuum in for a maintenance check and it comes out like new. How does it get better than "trust, service and friendliness"? Worth the drive to Etobicoke!

Was this review helpful?
Company Response

Clean Freak,

As always, we appreciate you coming in to our store. Thanks for the review.

Sara from Etobicoke
Sara from Etobicoke
2 reviews Toronto, ON
10/10

BEAM Vacuum Repair

I can't thank Bill enough!
Our Beam vacuum (less than 8 years old) suddenly died on us and we brought it back to the Etobicoke Service Centre as this is where we had purchased it and it was still under warranty.
Not only did Bill get back to us immediately via email, he was in contact with us regularly regarding our repair. He went ABOVE AND BEYOND what needed to be fixed (and what was covered by our warranty).
Thank you Bill! I feel like we have a brand new vacuum! We are beyond satisfied with your service and will be recommending you to all our friends and family!

Was this review helpful?
Company Response

Sara,

Thank you for the great review and your business.
Etobicoke Service Centre Ltd.

Fabiana in Etobicoke
Fabiana in Etobicoke
2 reviews Toronto, ON
10/10

Vacuum replacement

We needed to replace our central vacuum and we got a couple of companies to look at the house first. We chose Etobicoke Service Centre. They provided the best solution for our home based on our needs. This company truly provides great customer service and think long term relationships rather than one time purchase.
I'm truly satisfied with our new central vacuum and other solutions they suggested to keep our floors looking brand new for longer.
Bill is a great guy to work with. HIGHLY recommended.

Was this review helpful?
Company Response

Fabiana,

Thank you for recommending our services and your business.
Etobicoke Service Centre Ltd.

Jonathan from Markham
Jonathan from Markham
14 reviews Markham, ON
10/10

Purchase of BEAM vacuum system + installation

We met Bill at the BEAM booth at the National Home Show and discussed our vacuum needs with him for our new home. Bill was very informative and gave us advice on which unit may be suitable. Installation was arranged as well. George came by to do the installation and it was done with great attention to detail. He ensured that the routing of the pipes was efficient and not instrusive to the existing wall space in the garage. The unit has been working flawlessly for a month so far. Great service and value.

Was this review helpful?
Company Response

Jonathan,

Thank you for allowing us to take care of your central vacuum needs.
Etobicoke Service Centre Ltd.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Etobicoke Service Centre Ltd. Beam Central Vacuum Systems

Thank you for your interest in our vacuum products and services. Founded in 1971, Etobicoke Service Centre Ltd. has been providing manufacturer-authorized sales and service in Toronto, Mississauga, Oakville,Richmond Hill and surrounding areas. Our extensive showroom showcases the latest in central vacuum systems, portable vacuums, and a full-line of air filtration systems for a healthy home. Our factory-trained sales personnel and technicians provide professional, punctual, in-home and in-shop sales and service to all makes and models, including:

Beam
Electrolux
Eureka®
Frigidaire
Sanitaire®
SEBO
Dyson
Panasonic
Samsung
Kenmore®
Kirby®
Riccar®
Oreck
And more
Feel free to call or visit our showroom.

We will be pleased to expertly answer any questions you may have. Allow us to provide you with our extensive knowledge and resources in order to help you make the right vacuum sales or service decisions.

CATEGORIES
Vacuum Sales & Service
PRODUCTS
Central Vacuum Systems, Portable Vacuums
SERVICES
Vacuum Services in Toronto – Sales, Repairs, Installations & More Vacuums, Parts & Accessories Factory Trained Technicians In-Home Central Vacuum Services. Free Estimates
BRANDS
Beam, Electrolux, Sebo, Frigidaire, Eureka, Panasonic, iClebo Robotics,
SPECIALITIES
Sales and Service to All Makes of Central Vacuum Systems. Fully Stocked Showroom ...Come in and try before you buy.
WEBSITE
https://www.etobicokeservicecentre.com/
YEAR ESTABLISHED
1971
RETURN POLICY
Varies on product
PAYMENT METHOD
Debit, Visa, Master Card, Cheque, Cash
LICENSES
Factory trained technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies as per Make and Model
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.