Having recently moved into a new townhouse in Mississauga, we have contracted several professional service people to do work in our home; Bill & George from the Etobicoke Service Center Beam Central Vacuum dealer are at the top of the pack for professional, prompt, and courteous service.
We have never had a Central vacuum system before, and our knowledge was limited to what we had learned from friends, and the internet. Upon our visit to the Etobicoke Service Center showroom, Bill patiently took the time to walk us through all the ins and outs of Central vacuums, and the different models and options that were available to us. After choosing a high end Beam system(as well as cleaning supplies and applicator for our new hardwood floors, which the Service Center also sells!), we were given an installation appointment for the very next day.
The next afternoon, George, the installation specialist, arrived on schedule to set up our new system. Simply saying that he conducted himself in a pleasant and professional manner, in my opinion, does not accurately convey his level of dedication and commitment to his job, and customer satisfaction. It was a relief to have someone in our home who not only acted professionally, but also showed a great deal of genuine respect for us as customers, and homeowners. George went out of his way to carefully explain all aspects of the installation and operation of the system, so that we would have no problems operating it after he was gone. The entire job was careful and thorough, with a minimum of mess and disruption; upon completion, George sincerely thanked us for our business, and assured us that they would be there to help assuage any concerns, should the need arise.
As it happens, after a few weeks, it became evident that the 30' hose I had chosen(after being offered 30' or 35')was just a tad short for one of our rooms. A quick stop back at the Service Center and Bill easily whipped up an extension hose for me, at no extra charge! I was in and out in 10 minutes, a very happy and satisfied customer.
If you are looking to buy a central Vacuum system, then I must heartily recommend Bill and George at the Etobicoke Service Center; their prices are very competitive in the industry, and, most importantly, their service before and after the sale is absolutely second to none. A rare gem in today's "business for profit" environment. Bravo, gentlemen, and thank you!