We contacted Watertite Waterproofers when we discovered water seeping into our basement during a winter thaw. Their knowledgeable staff helped us to understand what was happening and allowed us to develop a plan to rectify the situation once winter was over. Once the workmen were on site they completed the work efficiently and were extremely careful about both our property and our neighbours. Following completion of the job they were very responsive when we called to report that there was a depression in the ground as a result of a heavy rainstorm. They had alerted us to that possibility so we were not alarmed and very satisfied with their response.