The Carpet Palace

Carpet & Rug Retailers
3 Adamson S Halton Hills ON L0P 1K0
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98%

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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for The Carpet Palace

Average customer rating:
9.8 10 (105 reviews)

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Private User
Private User
Private User reviews Milton, ON
10/10

new flooring in 2 bathrooms and bedroom

Lots of flooring and carpet selections to choose from. Good workmanship. Two very reliable and efficient workers. All furniture moved and replaced. Cid a good cleanup when completed.Would recommend this company.

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Company Response

Hi there! Thanks for taking the time to write this review, we love hearing this type of feedback! Please let us know if you have any questions about your new flooring in the future :)

The Carpet Palace Team

Ken
Ken
2 reviews Brampton, ON
10/10

Hardwood Flooring and Staircase Renovation

We received exceptional service from Bill (and George) for our hardwood flooring and stair renovation. Both the hardwood flooring team and the stair installer, David, we’re professional, paid attention to detail and cleaned up every day. The 1600 sq. ft. of flooring was done quickly and efficiently. David did an incredible job of colour matching the stain for the stairs and making sure we were pleased every step of the way. We are so thrilled with the end result of this renovation which exceeded our expectations. We would not hesitate to recommend any of these professionals.
Pamela and Ken

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Company Response

Hi Pamela & Ken! It was such a pleasure working through this project with you and we're so glad that we could provide a finish that you're totally happy with. The Three Trees engineered oak was a beautiful choice on your end and the stairs turned out perfectly... such a great transformation. Please feel free to keep us in the loop if you have any questions/concerns at all.

Thanks again!

Bill
The Carpet Palace

Sofia in Hamilton
Sofia in Hamilton
1 review Oakville, ON
10/10

Stair runner

This was our second time using The Carpet Palace to install the stairs runner in our new home. I knew exactly what we were looking for and George was great to deal with over the phone to provide quotation and arrange the installation of custom rug in just two weeks. The installers arrived on time and completed the installation of two set of stairs work in just few hours. They were very professional and friendly and made the whole process easier for us. As always it was a pleasure dealing with George and receiving the exceptional service.

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Company Response

Hi Sofia! Thank you so much for choosing us again for your carpet runner project! These photos look fantastic, thank you for sharing. The Stanton collection is a beautiful addition to your lovely home. Enjoy the new carpet runners and please keep us updated if you have any questions at all!

George
The Carpet Palace

Ron
Ron
0 reviews Brampton, ON
10/10

Carpet purchase and install

We had our rec room basement carpeted by carpet palace. We dealt with George, was very pleasant and accommodating. The price was decent too (it included install of the carpet).

The installers were really professional, clean, very careful and pleasant to deal with as well.

My wife and I highly recommend carpet palace for carpets and the install.

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Company Response

Hi Ron! Thanks for choosing us for your carpet project :) The Beaulieu Botanical Garden style was a great selection. Really happy that we could provide you with a result you are completely satisfied with.

Take care for now and keep us updated with any questions you may have!

George
The Carpet Palace

Dan
Dan
1 review Halton Hills, ON
10/10

Small project, done well!

Spoke with George about a small install. He treated us like we were carpeting a hotel, not two small bedrooms! He came out to the house on time and was respectful and pleasant. The installers were polite, professional and left the area cleaner than when they arrived….they even took the time as they were leaving to answer some toddler questions.

We highly recommend The Carpet Palace. Excellent from start to finish.

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Company Response

Hi Dan! Wow thanks for the kind words. We do our best to satisfy every client as best we can, whether the job is large or small. Really happy we could provide you with a result that you're totally happy with!

Take care for now :)

The Carpet Palace Team

Rita in Toronto
Rita in Toronto
1 review Halton Hills, ON
10/10

Kitchen

Our new vinyl cork backed tiles look amazing. Carpet Palace owner, George helped us narrow down the selection. The installer was very professional and the install only took 6 hours.

We love it

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Company Response

Hi Rita!

Wow, your new flooring looks incredible, thanks for sharing this photo! The COREtec Stone was a great option for a durable & long-lasting floor, so glad you're happy with the end result :)

Please keep us updated with any questions you may have.

The Carpet Palace

Jill
Jill
1 review Brampton, ON
10/10

Great job

Great selection in store and friendly, knowledgeable service. Haje did an excellent job installing carpet, took time to do careful matching of pattern on stairs, gave me leftover carpet to make a runner. Very satisfied customer.

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Company Response

Hi Jill! We really appreciate you taking the time to leave a review. We're so glad that you're happy with your new Stanton Wool Carpet Runner! What a beautiful selection you made. Please let us know if you have any questions in the future :)

The Carpet Palace Team

Private User
Private User
Private User reviews , ON
10/10

Hardwood Installation

This company was recommended by my son and my best friend. From the first phone call to the visit for the estimate was first class professional.
The installation and installers were excellent.
We were doing a kitchen Reno and needed the same existing hardwood to be removed and installed
This was done quickly and efficiently.
It was such a great job that you cannot tell where the old floor was removed and the new floor was installed
Great company!

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Company Response

Hi there, thank you so much for taking the time to let us know how your experience was with us! Really glad we could create a seamless look from your old flooring to your new flooring, even though it took a little bit longer than expected. We really appreciate you choosing The Carpet Palace for your flooring project and hope we can help you again in the future :)

All the best!
The Carpet Palace Team

Dominic M.
Dominic M.
9 reviews Brampton, ON
10/10

Outstanding service

I reached out to Bill with a list of questions about a hardwood product that was featured on their Facebook page. Bill responded promptly with all the info and much more. When the time came to purchase the hardwood for our whole house, there was no hesitation to use the Carpet Palace. Customer service was outstanding, very knowledgeable staff and the price was very competitive. The experience from beginning to end was simply amazing and very easy!! We will definitely be returning customers when the time comes to replace the basement carpet.

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Company Response

Hi there, thank you very much for taking the time to write a little bit about your experience with us :) we're always happy to help and you were a pleasure to work with through the entire process! Hope you're enjoying the beautiful new hardwood flooring!

Bill
The Carpet Palace

Bill & Sharon Price
Bill & Sharon Price
1 review Rockwood, ON
10/10

Installing Vinyl Floor Tiles and carpet

It was an absolute pleasure dealing with George; owner of Carpet Palace, on our recent project. Six years ago we used Carpet Palace to install hardwood throughout our home. For this project we consulted with George and he was able to guide us in choosing the area rugs for 3 rooms. carpet for both staircases and vinyl tiles for our kitchen and bathroom. We love the result!! The installers were prompt and courteous and worked diligently to finish the job professionally and in a very timely manner. We highly recommend Carpet Palace to our friends and family!

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Company Response

Hi Bill & Sharon! It was great working with you, as always. So glad that we're your first choice for flooring, carpet and area rugs and that we can deliver exactly what you expect each time. Hope you're enjoying the new floors and rugs!

All the best,

George
The Carpet Palace

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Carpet Palace

For over 25 years The Carpet Palace has strived to provide high quality flooring and area rugs at fantastic prices. Our loyal community has allowed us to grow into the company we are today, serving a large portion of the Ontario marketplace including, but not limited to: Georgetown, Brampton, Mississauga, Milton, Acton, Oakville, Burlington and surrounding areas.

We are pleased to announce that with our expansion, we are now able to service areas outside of the Halton/Peel region-- if you get to us, we will get to you! With the best in hardwood, laminate, carpeting, tile & stone, vinyl flooring and area rugs we can help you through all of your flooring projects.

Enjoy your worry-free shopping experience, knowing that we provide the best product and installation warranties in the business. Contact us by phone or email for answers to your questions about how we can help you!

Contact Info:
(905) 873-7955
www.CarpetPalace.ca
1carpetpalace@gmail.com

CATEGORIES
Carpet & Rug Retailers, Floor Laying & Refinishing, and Floor Retailers
PRODUCTS
Hardwood, Laminate, Area Rugs, Runners, Carpet, Tile & Stone, Luxury Vinyl, Floor Cleaners & Accessories
SERVICES
Installation
BRANDS
Beaulieu Canada, Shaw, Tuftex, Dreamweaver, Kraus, Godfrey Hirst, Easy Living, Stanton, Hibernia, Mirage, Vintage, Superior, Bruce, Armstrong, Allure, Silhouette, Fuzion Hardwood, Appalachian, Floors @ Work, NAF, Opus, Kronotex, Quickstyle, Sarana Tile, Ceratec, Olympia, Fab Tiles, Anatolia, Moduleo, Imagine, Revotec, Triumph, TORLYS Smart Floors.
STYLES
Modern, Contemporary, Traditional
SPECIALITIES
Flooring, Carpet & Rugs
WEBSITE
http://www.carpetpalace.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
6
RETURN POLICY
See in store for details.
PAYMENT METHOD
Visa, Mastercard, Interac, Cash, Cheque
MEMBERSHIPS
Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Install Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.