I went to Canadian Appliance Source in Kitchener to decide on whether to purchase a replacement over-the-range microwave oven for my kitchen or repair my current unit and had the pleasure of dealing with Carm Santino.
Carm provided me with friendly, professional and knowledgeable service. He listened to my needs, provided me with options and then, once I had decided to purchase a new microwave he helped me select the one that would best suit the needs of my family. On top of that, he also worked out a very fair price for both the microwave and the 5-year service agreement (and we all know with the disposable technology in appliances these days, that's a smart purchase).
Thanks, Carm. I'll certainly return to you for my future appliance needs.