Sterling Homes Edmonton

I bought the house in2019 and had 1 year warranty. After that i found some issues in the house like cracks in the window frame as well.as door frame and some other place too.there was a service indicator sign pop on the thermostat .. basement has leakage .we complaint no one came to fix .sterling gave us a cell phone number of the guy ,who should fix this issue. We tried to contact him to fix our house issue .but he didn't come.we texted him he didnt reply......now.its 2021 .