Windows & Doors Installation & Service review in
Calgary
Our house Reno included all new windows and doors from Pella. Now that we are done, a lot of our windows have hot glue, streaks, finger prints and smudges on the inside of the triple pane windows. Pella has refused to clean the inside of the triple panes unless they are paid by someone (us or our contractor) For the huge expense we have paid for Pella for them to not clean the above which are a result of the window building & installation is unacceptable.
- Approximate cost of services:
- $70,000.00
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- Company Response
Thank you for your feedback. We have replaced the service manager and service people in Calgary. Our installers are paid to clean the glass and given professional strength, ammonia free, streak free Pella glass cleaner. We learned from this error.