Home Improvement People Inc.

We recently had the pleasure of working with HIP to rebuild our leaking shower, and I must say that the entire experience was nothing short of exceptional. From the initial sales process to the final result, Jerry demonstrated professionalism, efficiency, and a commitment to delivering excellent service.

When we were searching for a contractor to handle our shower rebuild, we had HIP shortlisted by our insurance company. Looking also at their online reviews we decided to contact HIP through the web contact form. Jerry called back, and provided a fair price over the phone. However, he also took the initiative to visit our home and inspect the assumptions to ensure accuracy. I appreciated this attention to detail and transparency, as it meant that there were no surprises or unexpected cost increases throughout the project.

In comparison to other companies we had contacted, who spent over an hour assessing the job on-site, Jerry's expertise and concise five-minute sales process stood out. Knocking at the wall, inspecting the corners of the old shower and said, yes, the price I gave you is good. His confidence in his abilities and clear communication convinced us that he was the right choice for the job. He provided valuable advice on selecting the right tiles for our shower, further demonstrating his knowledge and commitment to customer satisfaction.

Jerry promptly scheduled the job and consistently showed up at 8 am every day. I was truly impressed by his work ethic and efficiency. He wasted no time in getting the job done, and the end result was absolutely beautiful. After just one week, we now have a fully functional and stunning shower that exceeds our expectations.

Jerry's commitment to delivering on his promises and his dedication to providing exceptional service throughout the entire process left a lasting impression on me. I would highly recommend Jerry and the HIP team for any shower builds or other bathroom projects.