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I had trouble from my furnace from when it was installed. This company spent a long time to figure out what the problem was.
It is very important for us to pay attention to clients concerns and find the root of the problem before making any recommendations. Thank you for your kind review, we look forward to future opportunities to serve you.
Excellent service by this company both on installation in Fall 2018 and annual maintenance. A pleasure to deal with!
Thank you Tony! It is our pleasure to maintain your Carrier equipment.
Was provided Warranty on a part which was disregarded by the previous management 2 years ago.
We were happy to take care of your warranty claim to get your furnace up & running safely. It is always our goal to keep our customers safe and happy. We thank you for your loyalty and support of the new management team.
Paid annual maintenance
The part and the labour was covered under warranty
service was satisfactory
Thank you Sheila. If there is anything further we can do to bump us up to a 10/10, please let us know!
I am pleased to let customers know that Infiniti Air is a respectful and professional company who delivers prompt professional service. We found ourselves in a bind when our furnace of only 8 years needed to be replaced. Farhad was so clear in explaining details and answering all of our questions and helping us make the decision of what furnace to purchase. Farhad sat with us and went through everything as if it was his own purchase. This shows how loyal he is to his customers. Farhad also visited the home on the day of installation with coffees for everyone and making sure everything was ok. We were very fortunate to have stumbled across this company and are definitely referring it to family and friends. We thank Infiniti Air for their professional service and providing us with peace of mind. Thanks Al
Thank you again Alberto, we were very happy to help you out.
Started off as maintenance yearly check.
My valves still leaked now for 2 years.
A boiler expert came out and advised work that needed to be done in order to work effectively.
I was quite upset on the workmanship previously done.
An settlement was agreed to fix my boiler which now is running efficiently. Jacqueline and Rahman were very professional in getting the job done. I understand this is a busy time of the year.
I have restored my faith in the company knowing
new owners and management are at the helm.
Thank you JoAnn, for trusting us to take of these issues for you that were the result of the old owner of this company. We are grateful you allowed us to make this right for you. We want all our customers, new and old, to be satisfied with the work that has been done.
We truly appreciate your business and your loyalty!
Jodi was friendly, on time and fixed my hi-v system
I wouldn’t hesitate to recommend this company
It was our pleasure to take care of your HI-V system issues. We are very pleased that you were happy with our service.
Thank you for your trust!
Very good company, friendly people, fair cost. Very knowledgeable. I definitely would recommend this business.
Thank you Bernie!
We appreciate you trusting us with the annual maintenance on your furnace and air conditioner systems.
There was less than 18 hours between when I inquired about service and someone showing up at the door. The job was completed professionally and considerately.
10/10 would definitely recommend!
Thank you Sarah!
It was our pleasure to help you with your thermostat installation
We are a fully insured and licensed family owned heating and air conditioning contractor with a single mission – complete customer satisfaction. Our approach is simple, listen to our clients to fully understand their needs and design custom solutions to meet their comfort requirements. Our in-house group of professional consultants, installers, and technicians ensure that we always deliver the best combination of value and performance.
Making good on our promises since 1996 with quality workmanship, quality products and one of the most comprehensive warranties in the industry. Always striving to make every interaction a stress-free experience for both residential and commercial clients.