Infiniti Air Conditioning & Heating Ltd GTA

Heating & Air Conditioning
3001 Markham Road Toronto ON M1X 1L6
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Heating & Air Conditioning
Infiniti Air Conditioning & Heating Ltd GTA
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89%

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Reviews for Infiniti Air Conditioning & Heating Ltd GTA

Average customer rating:
8.9 10 (81 reviews)

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Amanda from Whitby
Amanda from Whitby
1 review Whitby, ON
2/10

Heating

As with the other reviewer mentioned, this company seem to do a good job installing the product purchased from them. I would say they are comparable to the other companies rated here. But, like the other reviewer experienced, if you have to deal with them to get something fixed, then it becomes a different experience altogether.

We called the Infinity to fix our unit under warranty. We spoke with the owner. He gave us his word that they would fix the problem. Days go by, and we don't hear from them. We called and were told "soon". Regular phone calls, each time with the owner, everytime, we were told, "they will fix it soon".

Well "soon" became weeks. Two months go by and they still have not fixed the problem.

This company may be good to deal with at the start, but then so are all the other companies here. But after they've installed your unit and taken your money, don't expect to hear back from them if they have to fix anything, even under warranty.

Sam, you know who I am. If you honour your word and fix the problem like you said you would, I will change my review and rating. If not, then my review stands.

2 of 4 people found this review helpful.
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Company Response

Dear Amanda, Sam has sold Infiniti Air Conditioning and Heating Scarborough. Please take a few minutes and browse through our reviews, you would immediately notice a totally different customer service. we are new owners and believe in customer service above and beyond.
Give us a call us on 416-609-9608, talk to new owners, give us a chance to introduce you to NEW INFINITI. Cheers

Donny from Whitby
Donny from Whitby
2 reviews Whitby, ON

First Review

10/10

Furnace install

I called in, to get a quote on a furnace install. The lady who answered the phone was very friendly, and easily set up an appt to get a quote. When the sales rep stopped by, he was very informative and knowledgeable. Was about to set up an install with the sales rep, and got the job done 2 weeks later(was most convenient for me then) Excellent install and customer service and care for my house and property while in my home.

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Ms. H.
Ms. H.
3 reviews MARKHAM, ON
10/10

Air Conditioner

I just baught a new home and I used Infiniti to install my air conditioner. They did such a wonderful job, I reccomended them to all my neighbors. The price and service was great. THANK YOU INFINITI!

0 of 1 people found this review helpful.
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Lana in Scarborough
Lana in Scarborough
4 reviews Toronto, ON
6/10

Installation of new High Efficiency Furnace

We interviewed 4 different suppliers and selected Infinity mostly because the salesman was very good and responsive.
At the beginning of April we had our new high efficiency furnace installed. Unfortunately the Mechanical filter box was not properly installed and allows unfiltered air in a gap which would possible damage the furnace. We have spent 3 months trying to get them to come back to fix this issue. This is the 'busy' aircon season. the manager came out to our home today to give his word in person that they will fix the installation defect.....

August 2010 -- They finally came back and fixed the installation deficiency. While we are thrilled it is better than before, it is not perfect and the ongoing chasing we had to do for over 3 months has left a sour taste in our mouths for this company. Suggest everyone learn a lesson and thoroughly inspect a job when they say they are done to ensure it is done correctly before paying.

Review has 1 previous version
5 of 5 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Infiniti Air Conditioning & Heating Ltd GTA

We are a fully insured and licensed family owned heating and air conditioning contractor with a single mission – complete customer satisfaction. Our approach is simple, listen to our clients to fully understand their needs and design custom solutions to meet their comfort requirements. Our in-house group of professional consultants, installers, and technicians ensure that we always deliver the best combination of value and performance.

Making good on our promises since 1996 with quality workmanship, quality products and one of the most comprehensive warranties in the industry. Always striving to make every interaction a stress-free experience for both residential and commercial clients.

CATEGORIES
Heating & Air Conditioning
BRANDS
Carrier, Amana
WEBSITE
http://www.infiniti-air.com
YEAR ESTABLISHED
2001
PAYMENT METHOD
Cash, cheque, credit card, email transfer, Interac
MEMBERSHIPS
TSSA, HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.