We were in the market for new windows as our old aluminum frame double glazed windows (23 years old) were getting lots of condensation, especially in the winter time. A friend of ours is having a new house built and highly recommended Vinyltek windows. Vinyltek has a dealer network that handles the replacement window side of their business (not new construction) which is how we got connected with Long Life Windows & Doors.
Peter was our sales person. He was very knowledgeable and very patient with all the questions we had (which were lots). Peter always got back to us right away whenever we emailed or phoned him and he gave us lots of good suggestions on styles of windows for our house. We trusted Peter from the start.
With the installation, we couldn't have been more pleased with how smoothly it went. We ended up with Bernard and his crew (which included his son) and we could tell right away that they knew what they were doing. They were very neat and Bernard was always willing to answer any questions we had as well. Bernard and team installed 24 windows and 1 patio door in total and it took them just under 3 days to complete the project.
The only small glitches were one of the windows that was in an ensuite over our tub was not the right glass that we asked for.(Vinyltek's error, not Long Life) Also 2 or 3 of the night locks on the windows were stuck. Peter was on it right away and contacted Vinyltek directly to make sure these items were corrected immediately through warranty service. The items were fixed quickly and efficiently by the Vinyltek service rep.
With the glass itself, we ordered the new LowE cubed glass which blocks out 95% of the UV rays. We also had the Neat coating on it that is a type of self cleaning coating. We highly recommend both as you can tell there is less heat coming through the windows so the house should be a lot cooler in the summer. There is a slight tint to the windows though with this new Low E cubed glass but you get used to it quickly to the point you don't notice it. Also, no condensation on our windows and frames anymore with these new vinyl frames. All in all, you pay more for these windows but we highly recommend Long Life Windows and Doors and vinytek windows because of the service and quality.
- Approximate cost of services:
- $18,000.00