Captain Electric

I now have lights in my kitchen and bedrooms. He also updated the smoke detectors in the house I am so happy!

Needed new lines run, both 120v and 240v for around 100A service to support a pool and hot tub with trenches. Wow! what a great job. everything looks so good. communication and service was a+. The job was completed in single day. quality and workmanship was best in class.

Jackson from Captain Electric did a great job! He quickly diagnosed the problems and resolved them all in a straightforward manner.

Had Ryan and partner out to re-route electrical from existing bathroom lighting and create new potlights + security light at the side of the house.

Ryan is friendly, clean, efficient and helpful. Would highly recommend.

By no means is Captain Electric cheap, in fact, they are quite expensive compared to other peers. BUT, you get what you pay for. They are expensive for a reason - they do a fantastic job and they always do it RIGHT. As a homeowner, you will have peace of mind knowing this job is done by the best.

We have used Captain Electric for a number of small and large projects in the past and have always been happy with the service provided and professionalism of their staff. Would definitely recommend them.

Kevin and his crew were on time, polite and very professional. We upgraded to 200 amp service, had some fixtures replaced and had a line put in for our upcoming heat/cooling pump system. It was done very efficiently by a 6 man crew of clean cut well organized electricians. It was our second time using Captain Electric and we would use them again and recommend you to use them too!

Captain Electric arrived on time and did an excellent job installing pot lights, ceiling light and a surge protector. I'm very happy with their work and I would recommend them and call on them again. Thank you.

This is our second time hiring Captain Electric, I was impressed that 2 years later the same electrician came to our home. Installed a upgraded ceiling box designed for fans and of course the fan. They had the required pieces on the truck and the installations was performed without any issue. Will hire them again and would also recommend them.

I have used this company 3x's now for various projects around my home. They are upfront with pricing, do a fast job, always cleaning up after themselves and do excellent work. I would highly recommend them.

I have hired Captain Electric for 2 separate jobs. The first one was just to replace an electric panel a year ago. It was an emergency job, and they were very kind to help me with same day service.

This review is for my second time hiring them. This project was for the following: upgrading to a 200amp electrical panel, installing 4 pot lights at the front of the house, installing a metered collar transfer device (allows you to plug a generator in to power the house), wiring a brand new detached garage including an EV charger, pot lights outside, LED lights inside and 8 outlets, upgrading a washroom receptacle to be GFCI, replacing a couple of receptacles in the house. Upgrading an outdoor receptacle to be GFCI.

Diane was my main contact in the office, she is really easy to work with and helpful for scheduling.

What I really like about this company is they have enough staff to send 4-5 electricians over and be finished in less than a day, instead of one person coming everyday for a week. I had a lot of projects so mine took 2 days over 1-2 months.

I also really like how they talk to you about where you want potlights or receptacles, etc placed and explain some advantages or disadvantages of placement that you may not be aware of. The crew never rushes you.

The crew is very professional and they really know what they are doing. I ask a lot of questions and all of the electricians really take the time to explain things to you, which as a consumer I really appreciate. I also strongly believe that when you don't know a lot about a subject and someone is able to explain it to so you totally understand it that means they have a full understanding of the subject. This is exactly what happened. Zac (who was the electrician in charge of my project) really taught me A LOT about electricity.

For my second appointment, I actually had to cancel the original date and rebook it (because my trusses were delayed for my garage due to covid-and you can't wire a garage and make it live with no roof on it). Diane was really good to move things around on their end and rebook me for the following week. (I also kept her updated with what was going on at my house and advised her that this may happen well before).

Now for the unpleasant part. This company is expensive, like really expensive. If you are looking for the cheapest electrician, don't bother getting a quote from them. However, I firmly believe you pay cheap and you pay twice. You get a crew that shows up when they say they will, with neat and clean uniforms and id badges. They leave no trace that they were even there. Every job was done perfectly. Most importantly, they are all licensed electricians, and Zac produced proof of his license without me asking for it. Also, they have an excellent warranty so you are buying piece of mind. Another thing that was really nice was that Zac 'threw in' 2 little bonus pieces of work for me that came up the day of service, that would have cost me about $300-400 more. It was very kind of him to do this. In reality, it was probably $20 of parts and 15 min of labor, but that's not the point...as a customer it made me feel very good that he would do that especially when I had already agreed to pay for it...he surprised me with that when we were going over my final bill. I was very happy to save that money. It really shows their high level of customer service. Again, you get what you pay for.

I am very happy with all the projects Captain Electric completed, and will definitely use them again in the future. A big thank you to Diane, Kiera, Elise and all the ladies in the office. As well as Zac, Kevin, Bronson and Jackson (My apologies I know I have forgotten one electrician but I can't remember his name).

You can see photos for my garage and house outdoor lighting.