This company lacks integrity. We had our driveway paved. Within 3-4 weeks the stoney looking asphalt is falling apart - holes in the driveway. We have made several attempts to get the owner to replace the Asphalt; however, he refuses to do so. The other issue is the interloc bricks, several are broken; the owner agreed in handwriting at the back of the invoice to replace those broken bricks. To-date nothing has been done. We will be seeking legal action.
- Approximate cost of services:
- $5,000.00
- Company Response
Ampac uses high quality, durable asphalt in all projects. Ampac does not replace driveways due to loose stones. The quality of the driveway is not compromised in any way.
With regards to interlock bricks - The characteristics of the brick chosen by the customer as specicially stated in the Bestway Stone Catalogue is "random and naturally rustic, aged to perfection". The customer was shown the catalogue with specific photos of the chosen brick. These photos clearly show chipped edges in order to create an antiqued look, hence the name Strada Antico. Ampac has completed numerous projects with the same product and results with no complaints.