Well we bought our Samsung washer from the Brick, with an extended warranty from the Brick owned Transglobal. Oh we should have known.
The washer has been problems from day 1 and Transglobal have been dragging their feet in repairing it. They claim no issue, but the spin cycle is clearly not working. When a repairman finally does arrive he doesnt actually do anything and claims that they are in a rush and have no time to diagnose the problem.
At this point the warranty is a legal contract so there are other options, but seriously- I cant imagine why anyone would use these people, emailing customerservice@transglobalservice is like emailing a black hole. Dont bother.
At this point, I dont recommend the Brick to anyone and I dont recommend Transglobal which is owned by the Brick to anyone.
- Approximate cost of services:
- Company Response
I apologize for the problems you have been experiencing with having your Samsung washer repaired. If you could please send us your contact information so we may look into your file and concerns and hopefully resolve this situation to your satisfaction.
Please contact us at 1-866-930-6279.